The buck stops here
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By Anonymous - 19/06/2014 08:24 - United States - San Francisco
It probably wasn't your place to correct her like that, and subsequently embarrass her "in front of" a client. I would've been pissed off too.
If you don't know the answer you tell the client that you will get back to them. Frankly I'd say that attitude indicates that as a boss you value your fragile overly inflated ego over providing good service to your customers and it's a sign that you are a poor manager. There are a lot of details we don't know from OP's story. It's often possible to correct your boss in a way that is not embarrassing. As a manager. Your job is to be up to speed on the project details before a conference call. The reason you have employees on the project in the room with you is so they can answer any questions on aspects of the project they are more familiar with.
The company means your boss is not at the top. You can simply say she would not let you be in the office during the conference call, and maybe the client will back you up. The company will fire her, and not you for her stupidity.
time to move, buddy.. you've prove enough
Ultimately if she had been prepared this would not happen. Report this behaviour to her boss or HR if she dares to yell at you again. Thank you European Employment Laws which protect employees from those horrible bosses!
Keywords
Sometimes you have to watch people fail on their own. If you try to help them, they just use you as a scapegoat for their ignorance.
It sucks when people higher up think they know everything when they know nothing. Try not to worry too much, once she cools off she'll realize her mistake. Hopefully!