By ishouldhavebeenbornrich - 14/09/2016 16:28

Today, at work, a man wanted to buy a garden hose which came up on the till as £1.99. He said that it was wrong and that it should be £1.89, so he then demanded that I called someone down to set it right. He held 20 customers up for 15 minutes to get 10p off a garden hose. FML
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Top comments

False_Stupidity 41

Is it just me or does £1.89 seem incredibly cheap for a garden hose?

209 2
rjh7428 10

I take it you've never worked retail.

43 3

Comments

Baron_Kaz 15

Yeah, now take the 10 cents over a hundred thousand customers and do the math. He did the right thing, your store is technically committing a crime by over charging. In the US he would get the item for free because of this.

2 10
confused_wandere 26

Good thing he's not in the US then isn't it? Sounds like the shop showed the right price and he was just trying to pull a fast one.

4 0
Oblivion525 7

Please tell me which American retail company would give someone a free item for a $.10 "overcharge" that the customer probably looked at the wrong price tag for?

3 0
rjh7428 10

That's... not true at all. As a retail worker in the US, I can confirm that you don't just get an item free for being "overcharged" and it's also not illegal.

1 0
simfanatic 10

It's human error, not illegal. Besides, it was a different staff's fault with the pricing not mine. Till's don't update automatically.

1 0
T1A2Z3 34

Aren't all your price tags different to the actual price anyway?

0 0
kctrl 8

I get that it's the principle and shops should honour what the product is marked at. But 10p on a busy day??? Really??? It's this sort of thing that makes me hate working in retail.

2 0
amburrjade 28

That happened to me at work for 76¢ off a clearance dress ?

1 0
Bquillero16 18

As a cashier I would've just marked it down and saved myself from the hassle or just called the manager and pulled him off to the side so the manager could handle him and you could take care of all the other customers. These people aren't worth your time or energy and when other people see how well you can handle a situation like that they're likely to shop again since they know you won't keep others waiting long.

2 1
simfanatic 10

I couldn't, I'd have to get a supervisor to void the transaction first. It's technology, it sucks.

1 0
momac86 17

You should've asked him to step aside l, suspend his transaction, and helped everyone else.

0 0
polsen4273 8

Every single time I go to the grocery store, at least one item does not ring up at its correct sale price. I wish everyone complained every time. They would either have to fix their system or lose most of their customers due to 20 min checkout lines.

1 0
simfanatic 10

Sorry, I meant a garden hose end, like, the top?

0 0
simfanatic 10

All the tills were open, it was our busiest day and we have 9 tills, all of which were filled with long ques. I need a manager or supervisor to change the price of it, whilst getting someone from the department to check the price, as I'm not allowed to leave my till. All of you saying this have clearly never worked in retail. I had no money on me as it is not allowed, yes he did get 10p of the hose head, and we were extremely busy. Please try working in retail before you think you know it all! :*

2 0