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Don't worry My phone won't get service in my house either but it will let me get service basically anywhere else.
That's one of the few reasons you can break a phone contract with no penalty. Don't bother calling, just go back to the retail location.
You should have a return period, most companies have at least a 14 day return policy. Next time, check the coverage map.
You can get boxes from your cell provider for your home almost like mini relay towers. I forgot what they are called. Just had to have my dad get one since his place is the black hole of all cell signals. I can't remember the cost either, but they did let him try it before purchasing one to see if it'd solve his problem. I have never had to use one myself, but he says it's working great for him. I guess I will see when I go to visit. We have the same phone on the same carrier and I know how bad it was prior.
Most carriers give you 2 weeks to change your mind I believe
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There's a 30 day trial period. You deserved this for not reading your contract! Return the phone and switch providers
call your service provider and ask them how to update your phone so you can hit more towers and get a stronger signal.