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Error!
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I call fake on this. If the Apple Genius can't fix the problem, they usually just replace your device (if its under warranty). If this is true, you could get that employee fired because Apple is so strict with the employee guidelines. However, you really should have Googled it before going in to the store.
Thats Apple for you, and thats Why you switch to Android
Get an android, they are so much better, plus it was made by google. People who dislike this comment are apple zombies.
that's what you get for buying apple. stupid idiots called geniuses who don't even know their own equipment.
It is really disappointing that Apple calls them geniuses when in fact, they are not geniuses but can be downright retarded at times. Oh how the standards of being smart have fallen.
"Geniuses"
Keywords
Perhaps they're not really Apple Geniuses, but rather the meme kind.
Interesting, since google and apple are now rival companies. Anyway I hope you figure it out Op