If what you say is the truth, and you can provide proof or witnesses to corroborate your story. Then you have nothing to fear in the eyes of the court. I'd still recommend hiring or at least consulting with an attorney with a background in consumer or business law, just to ensure your airtight. If they are going after you for simply exposing a poor experience involving the company which is your right to do you since your providing public feedback and not just slandering the company in a malicious way, be careful I suspect they will try to play dirty in court. If you reside in the United States I'd also recommend filing a grievance with the Better Business Bureau, or whatever the equivalent organization is for your country. If they pride themselves on a high rating to promote their business and draw in new customers, a poorly handled experience on their end would damage their rating, showing their unwillingness to address address customer concerns and complaints in a professional manner. This step might be redundant if your being challenged with a lawsuit as I'm not sure what the BBB policy is on cases with pending legal cases, so look into that too. Hope this helps and best of luck!

Amy's Baking Company...lol

You can't get sued for that.

They can't sue you. That's ridiculous.