How does that even work?

Look, man, I know you need their address for documentation, but following them home isn't the way to do it.

Rule number 1: There are no rules

Are you one of those tele-callers?

You're not in the USA so I can't say "sue for wrongful termination"

So... you got fired for doing your job correctly?

So why were you fired from your last job? I followed the rules. Ask my employer. As a side note OP would the army be good to try? I think they quite like people who follow the rules?

This kind of thing always pisses me off. What's the point of having policies and rules if you're allowed to change them around?

I wasn't fired for it, but I know how you feel. At my old job, corporate had rules they told us to follow or we would be fired, but the store managers would often violate them and get us to too, even getting angry if we didn't abide by what they said. It was incredibly aggravating. I got into an argument with my keyholder once because she told me to violate a policy (entering an item in manually, which doesn't show which item was bought, just the price, so it messes up inventory), I refused and went and got the item to scan it, took 2 seconds, the other customers can wait for that. She was angry, but I wasn't risking my job because she can't follow the proper rules.

Thumbs up, do you really want a job like that? Don't ever let corporations ruin your life and make you the person you aren't!