By Anonymous - 14/01/2014 21:09 - United States
Same thing different taste
By stuff - 16/08/2009 04:36 - United States
Not so tech savvy
By holliefall - 02/06/2009 08:42 - United States
Crisis
By Anonymous - 07/07/2023 18:02 - Canada - St. Catharines
By Beva - 17/01/2013 05:03 - Sweden - Falköping
By Colin - 24/12/2008 05:56 - France
Waste of a phone call
By amIworthIt? - 30/06/2021 22:01 - United States - Ashburn
Maddening
By Anonymous - 26/03/2024 01:00 - United States - Warren
By Anonymous - 25/08/2018 20:30
By unfriendlyskies - 02/04/2012 23:40 - United States - Central Falls
Talk to me
By Anonymous - 16/04/2024 10:00 - United States - Bowling Green
Top comments
Comments
Thats the first thing people tell you when something is wrong with technology. "Have you tried turning it on or off?"
Yeah because that's always the problem... Oh wait.
Pretty certain that 90% of the time the reason a website is functioning badly is not because of your system, so in this case, giving almost anything else for advice probably would have been more useful. Therefore, you're reasoning that it was a reasonable response isn't really justifiable. With that said, the guy on the other end could have just reacted automatically if he tends to give that as a staple first answer all day long, and they quickly hung up in embarassment after he realized his error. I think he was probably was probably just dicking around though.
First, not last.
I hate dealing with government offices. No matter how nice you are to them they're always rude. It makes me what to rip their tongues out and beat them with it.
#19- Writing is speaking on paper. Or, electrical devices, in this case.
Well, so reboot and try again :) Isn't that an absolutely original, never heard of before, piece of advice?
Why, yes, yes it is!
I work in it. Do you know how often they DON'T?
You should always try rebooting first before calling. Or if you KNOW it won't help, just say you did or better yet - ask him to wait while you do.
I think the problem is that the guy just hung up on him, which is a pretty rude thing to do, instead of waiting on the phone until the problem was solved.
#4 I take it you have never spoken with anyone at a government office in your life. Those people don't give a rats ass about fixing the problem they just want to get you off the line ASAP.
31, for all you know you could be ruining their new record time for solitaire
Call and complain. After all, tech SUPPORT is supposed to be supportive...
Listen to the smart husky The husky knows...
They speak English too. Please, hang up and try your call again later.
Though with a different accent people from India do speak English very well.
Theis eees madam oochi from schemel tech support how maey I help you. Ahh Foamy the Squirrel where would I be without you
Torn by your comment, 7. I would like to say it's mildly racist, then I recall the major issues I had with a satellite company years ago where I felt horribly racist because I could barely understand their heavy accents over the phone. And I deal with people whose first language isnt english every day. :/ It can suck.
Never ask the customer support. Call and be persistent asking about what you need help with, the same situation happened to me with my Mac, so after multiple line transfers I spoke to a high up employee who ended up giving me a free laptop instead of me having to pay the $500 to fix it.
Same deal with Google customer service. It's crazy. Well hope you find a way to fix it soon OP. I'm crossing my fingers for you
On a website? I'm pretty sure that rebooting your computer wouldn't solve something on their website.
Keywords
Thats the first thing people tell you when something is wrong with technology. "Have you tried turning it on or off?"
Ahh, gotta love the well oiled machine that is the US government.