Work: Today, a man tried to rob the store I work at. Before the guy...

By notfuckingpaidenough - 13/06/2015 11:45 - United States - San Leandro

Today, a man tried to rob the store I work at. Before the guy was taken by the cops, he complained to my manager for "unfriendly behavior". He took it seriously and bitched me out for not providing "quality service" to our customers. FML

I agree, your life sucks 31 505

You deserved it 2 073

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Same thing different taste

Make up your mind

By choke on a dick, sir - 01/11/2013 22:47 - United States - Portland

Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML

I agree, your life sucks 41 739

You deserved it 7 682

By anonymous - 30/09/2012 05:32 - Canada - Edmonton

Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML

I agree, your life sucks 27 654

You deserved it 2 015

By Anonymous - 11/03/2018 01:30

Today, my manager cussed me out for being unable to keep a customer happy. That "customer" was a senile old twit who had wandered away from his carer, thought our shop was his living room, and demanded to know who replaced all his furniture. FML

I agree, your life sucks 4 433

You deserved it 393

By T_Willl - 17/11/2010 03:43

Today, a customer was rude to me, and I was rude back. He then asked for my manager, and I told him I was the store manager. He then identified himself as the corporate owner. FML

I agree, your life sucks 16 987

You deserved it 57 676

Please leave

By bakingwomannnnnnnn - 20/11/2013 07:59 - United States - Redding

Today, I was cussed out by a customer who was unhappy, and he asked to speak with my manager. When I told him I owned the store, he said that that was the problem. Apparently women are "too flaky" to run a bakery properly. FML

I agree, your life sucks 46 879

You deserved it 3 142

By eat my fucking ass, boss - 06/12/2013 23:37 - Australia - Melbourne

Today, a customer threatened to come back later and shoot the whole place up. Why? I didn't give him a discount on his beer. My boss's reaction when I called the police: "Why didn't you give him the discount?!" Last week he bitched me out for letting a girl off for being a few cents short on hers. FML

I agree, your life sucks 45 447

You deserved it 3 274

Charming

By iwillcutyou - 06/12/2018 07:30 - United States - Port Saint Lucie

Today, as I was working in retail, this guy shoved me into the shelves for asking if he needed help with anything, screaming at me that I need to leave him alone. FML

I agree, your life sucks 2 698

You deserved it 157

Let it out

By MrTandy - 16/09/2011 02:38 - United States

Today, I was working when I delivered the standard "Hello, how are you?" to a customer. He took the opportunity to tell me about his deceased wife, his estranged children, and his anal tearing. After a while, I tried to help someone else, and he complained to my manager. I was written up. FML

I agree, your life sucks 31 666

You deserved it 3 708

The customer is always a dong

By Obviously works everywhere - 20/09/2017 23:15

Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML

I agree, your life sucks 3 935

You deserved it 219

By KatieElizabeth - 27/10/2013 04:57 - United States - San Francisco

Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML

I agree, your life sucks 41 533

You deserved it 2 738

Wer3Wolf3 16

Saturday 13 June 2015 18:19

He should have left a customer review. "10/10 would rob again".

miaaxoxxo 16

Saturday 13 June 2015 18:18

I know how you feel OP. I work in retail and get yelled at by managers all day long for shitty customers "complaining." don't let it get to you!

Comments

82681 25

Saturday 13 June 2015 19:14

I don't understand bosses like that. Do they not understand morals at all? Good customer service is great, but punishing a worker for not doing anything unacceptable is just cruel-hearted.

Kidjazzin 17

Saturday 13 June 2015 19:35

Is your manager serious? What the hell.

CyberHex 7

Saturday 13 June 2015 19:38

When does the moment come for a manager to replace "The customer is always right" with "My employees are always right"?. Employees are the big asset any company has not customers ..

TallMist 32

Sunday 14 June 2015 1:42

You can have all the employees you want, but your company is NOTHING without customers. Of course, this doesn't give them the right to be shitty, but still. Customers are definitely in the top 2.

Patstarr 6

Saturday 13 June 2015 19:41

go over his head and feel the supervisor he's dumb

Exaspera 54

Saturday 13 June 2015 20:15

customerssuck (dot) com is a great site for retail venting.

TheRugMan 17

Saturday 13 June 2015 20:50

How many times must we tell you, SMILE when you're being robbed! The customer is always right!

heyLaddieHey 18

Saturday 13 June 2015 21:41

Notalwaysright.com

Exaspera 54

Saturday 13 June 2015 21:52

Actually, "The customer is always right" was the motto of a now-defunct department store in the U.S. Wonder why it went out of business?

rockwrench 18

Saturday 13 June 2015 22:00

It would have been great if they arrested your boss as well. Some people don't deserve leadership roles. Best advice, document it and tell a co-worker you trust. At least if he pulls that crap again, you'll have some kinda paper trail and a worker that knows. To me, thats worse than the guy that tried to rob you.

Geckosrock99 33

Saturday 13 June 2015 22:37

Document it and show HR. If your manager is seriously stupid enough to consider a robber a customer and take his complaint seriously, he doesn't deserve the manager position. That is hindering the store, not managing it.