By bug20 - 18/07/2016 09:27 - United States - Wooster

Today, I received an almost $400 bill for Internet services I don't even have. When I called and talk to them they told me I still owe them $77 because I didn't catch it within 3 months. FML
I agree, your life sucks 13 261
You deserved it 1 004

Same thing different taste

Top comments

Talk to the head of the billing department. No flunkey is allowed to remove a bill entirely.

Comments

andrmac 25

Um payment without services rendered is illegal talk to a supervisor or manager of the company and if that doesn't straighten it out go to the better business bureau.

$133 is pretty expensive for internet service, even in the States. Usually if one's bill is that high, they're also playing for television and possibly a landline well.

Report them to the FCC. The FCC takes billing for services that were not rendered very seriously. The company will end up having to remove your charges AND pay a fine.

I'm surprised no one has suggested Time Warner Cable... you get charged the bill from the people who lived at your address before you.

Just don't pay it, you don't owe them a penny...

We lived in BFE and called to have local internet installed. Install tech showed up, said he needed something else and would be back the next day, that turned into the next week, (daily phone calls here) FINALLY we find out from the second tech that there's no lines available and we wont be getting internet from them. Okay everything is canceled, whatever. Got the cancellation we owe 00.00 letter in two days. Cut to six months later, I start getting calls from their in house debt collectors... for not paying the internet bill. With late fees and collection fees they pinged us for over a grand. It took another year to fight and have removed from everything because it was "our fault" that they tried to charge us for a service they never installed. Even with emailing / faxing and all the proof that it was canceled it was still an uphill batte

healthcarechick 9

Um I don't think so. They're just treating you like some dumbass. Don't give them a damn dime