By Keira - 27/03/2019 22:00

Today, the modeling program I'm required to use for school started inexplicably crashing. Reinstalling doesn't even fix it. The company that owns the software doesn't provide students with tech support, and my teacher just told me I won't pass if I can't fix it. FML
I agree, your life sucks 2 108
You deserved it 145

Same thing different taste

Top comments

Man if only there was an online resource to look up problems and solutions from people all over the world! Kidding aside, as someone who's done IT and who's husband is in IT, Google is your resource. Heck, go onto reddit and ask around. Doesn't hurt! Also, if you re-install, make sure to remove all directory files left behind.

You could try another computer, or an internet search, or a user group solution. Computer OS up to date? Virus protection happy? Reboot system? Just keep plugging at it and you will solve it.

Comments

Man if only there was an online resource to look up problems and solutions from people all over the world! Kidding aside, as someone who's done IT and who's husband is in IT, Google is your resource. Heck, go onto reddit and ask around. Doesn't hurt! Also, if you re-install, make sure to remove all directory files left behind.

You could try another computer, or an internet search, or a user group solution. Computer OS up to date? Virus protection happy? Reboot system? Just keep plugging at it and you will solve it.

What kind of company refuses certain people tech support?

tounces7 27

Probably one that wants to charge $60 a minute or something for tech support to Students that they know are forced to use their garbage software just to pass a class.

It’s common for high-end modeling software where they make a student version available with no tech support. For software like this, the customers purchase service contracts for ongoing support.

OP, can you use somebody else's computer at their house? A more drastic option is to "clone" (ie, take a literal snapshot-like image of) your OS partition eg, free Clonezilla s/w on a bootable USB Flash memory "stick," then completely re-install just the OS + computer modeling program, and once done for the semester, then restore said image to have your OS partition exactly like it was before - without needing to re-install anything. My Windows 10 Pro OS partition + installed programs requires 25GB. I save it to a 3rd partition (aside from my separate personal data partition) on my hard-drive, but you can also use a separate memory stick if you have no partitions. (Use Expert Mode in Clonezilla if you do.) Merely backing up all the files on the (if-Windows) OS partition eg, especially using its built-in backup s/w, is inadequate, error-prone, and very slow. If your personal data files are also on the OS partition, then copy them up to another USB Flash stick for ease of access meanwhile. It's a good thing to do anyway (even if on a separate partition) for backing up important files - aside from using the "cloud" for same if your data files aren't too large eg, GB in size, for quick uploading. I even keep all of my applications'/ programs' installation files on yet a 4th partition (lol) so that I know which version to re-install and don't need internet access otherwise. Good luck! :-) PS HMU for any questions, ok? --USA Wisc. John

Another option is to install your OS + modeling s/w on a 2nd, bootable partition of your hard drive (if at all possible - perhaps using Mini Tools Free Partition Wizard to configure first - should you be able to first relocate all of your files to the beginning of the OS partition so as to have enough empty space to create said 2nd partition).

Buy a new computer, install the software, complete the project, uninstall the software and return the computer for a refund.