Work: Today, while I was working customer support, a lady hung up on...

By suspended - 09/08/2014 00:16 - Australia

Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying, "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML

I agree, your life sucks 26 628

You deserved it 41 248

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Same thing different taste

The Groucho Marx of Zoom

By Anonymous - 19/03/2021 21:30

Today, I was on a work call when my coworker made an accidental Freudian slip. Thinking I was muted, I muttered, "That’s what she said." I wasn’t muted. FML

I agree, your life sucks 292

You deserved it 978

By gotta euthanize em all - 29/11/2014 19:45 - Canada

Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML

I agree, your life sucks 32 996

You deserved it 3 710

By ShayanFCB - 20/10/2009 19:35 - United States

Today, my boss was angry at me because I had filed a complaint about him refusing to change our phone service to something more reliable. Later, a customer called him and said I had hung up on him. I got fired. I didn't hang up on the customer, the phone service just dropped the call. FML

I agree, your life sucks 42 057

You deserved it 2 742

We all hate cold callers

By Adrian - 03/02/2022 14:01

Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML

I agree, your life sucks 837

You deserved it 170

By ring-a-ding-ding - 06/12/2014 05:18 - United States - Sparks

Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML

I agree, your life sucks 37 192

You deserved it 3 588

Introverts unite!

By Jen - 20/10/2016 16:32

Today, I had to call a customer. I usually try to avoid calling customers because I have a very prominent speech impediment. Well, it turns out the customer I called also has a speech impediment and thought I was mocking her. She hung up on me and filed a formal complaint with my company. FML

I agree, your life sucks 11 813

You deserved it 639

By people suck - 28/03/2015 04:16 - United States - Oakland

Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML

I agree, your life sucks 32 381

You deserved it 2 518

Gotcha!

By Anonymous - 08/05/2014 03:57 - United States - State College

Today, while at work as a telemarketer, I called a customer on his home phone. Once I was connected, an automated voice said, "To speak with a customer, please press 1." Confused, I pressed one. I then heard loud laughter followed by, "Oh my god! What a dumbass!" before they hung up. FML

I agree, your life sucks 42 299

You deserved it 23 127

Crisis

By Anonymous - 07/07/2023 18:02 - Canada - St. Catharines

Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML

I agree, your life sucks 842

You deserved it 140

Signing off

By Kerrie - 05/10/2024 09:00 - United States - Toledo

Today, I gave an online presentation to an important client. After I'd done my thing, I asked if there were any questions. No one responded, so I confidently ended the call… except I hadn’t ended it and they heard me mutter, “Thank fuck that’s over.” FML

I agree, your life sucks 115

You deserved it 541

XDsmileyDX_fml 24

Saturday 9 August 2014 10:33

In other news, I heard there's a job opening at a customer support center near you.

leptical 6

Saturday 9 August 2014 10:32

Lol you ****** up

Comments

Militaryman1 4

Monday 11 August 2014 6:36

So... may I speak with your supervisor......

jquaw 16

Monday 11 August 2014 6:55

AHAHAHAH I WORK AT A CALL CENTRE AND I CAN TOTALLY RELATE AHHAHAHA did the same except said "ooorrrr hang up on me... Asshole."

lina21 12

Monday 11 August 2014 7:49

YDI. Even after a customer hangs up, a lot of companies keep recording. Use the mute.....and don't do anything stupid at least until you see the phone actually end the call

dDailydDosage 8

Tuesday 12 August 2014 16:18

Some people think OP was rude to have said that but OP didn't know she was still on the line plus that customer could've been really rude to OP first.

ViviMage 38

Tuesday 12 August 2014 18:12

My avaya phone tells me I'm no longer on the call, or I get a minute/second timer if I am. Do learn which is which. I usually call out their name, give a closing, then hang up..... Then bitch once I'm sure they are gone and my recorder is off!

elevenseasons 9

Tuesday 12 August 2014 22:17

I chuckled about this! I would laugh so hard if this would happen to me! (as a customer)

ohcheriecherie 20

Saturday 16 August 2014 9:33

I submitted an FML just like this, except I work in political research, I said "like a douchebag," and I'm not in Australia. I worded it exactly like this, though. weird

otumboo 10

Sunday 17 August 2014 9:30

glad that instead of being fired you got suspended

mommy2cassidy 18

Sunday 23 November 2014 7:23

I always muted my microphone on my headset when I was talking to rude/stupid people and I would vent about them. I was customer service for Redbox. Some customers were just way too stupid. My Canadian calls were usually super easy though.