Work: Today, a customer yelled at me so furiously that she sprayed...

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 993

You deserved it 4 048

Winter: Snow and Funny News
Snuggle up and laugh with our winter stories, where snow isn't the only thing sliding around! More…

Previous FML Next FML

Same thing different taste

By Anonymous - 31/03/2018 15:00

Today, a customer asked a question I couldn’t answer. I asked if she would wait while I consulted someone else, but she spat in my face and stormed off. My manager saw, wrote me up for refusing to help, and gave the woman a gift card for her troubles. FML

I agree, your life sucks 5 018

You deserved it 245

Make up your mind

By choke on a dick, sir - 01/11/2013 22:47 - United States - Portland

Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML

I agree, your life sucks 41 739

You deserved it 7 682

By WellFineThen - 17/04/2017 05:00 - United States - Cedar Falls

Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML

I agree, your life sucks 4 989

You deserved it 281

By KatieElizabeth - 27/10/2013 04:57 - United States - San Francisco

Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML

I agree, your life sucks 41 533

You deserved it 2 738

By Anonymous - 16/02/2014 17:22 - United Kingdom - Cambridge

Today, my boss bitched me out on the sales floor for a good 10 minutes, because I wasn't "smiling the right way" for our customers. FML

I agree, your life sucks 42 031

You deserved it 3 918

By diablo - 23/05/2018 19:00

Today, I assisted my first customer at my first job as a Target cashier. When I rang up this lady's items and gave her the total, not only did she hiss at me and spit in my face, but she also dragged my manager over and demanded that he fire me. He did. FML

I agree, your life sucks 4 469

You deserved it 320

By people suck - 28/03/2015 04:16 - United States - Oakland

Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML

I agree, your life sucks 32 382

You deserved it 2 518

By Anonymous - 28/12/2014 00:22 - United Kingdom - London

Today, I was waiting in line while a lady paid for her shopping, when her credit card got declined. She started ranting and insulting everyone and kept insisting: "I'm not poor!" By the time the lady had finally stormed off, I had spittle on my face, and the cashier was almost in tears. FML

I agree, your life sucks 34 156

You deserved it 2 641

By anonymous - 30/09/2012 05:32 - Canada - Edmonton

Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML

I agree, your life sucks 27 654

You deserved it 2 015

By Anonymous - 20/06/2013 19:15 - Germany - Paderborn

Today, at work, a woman demanded a refund for a video game. She had no receipt, so due to company policy, I couldn't refund her. She reacted by loudly accusing me of being racist, then yelled that she'd see me in court as she finally stormed out. FML

I agree, your life sucks 48 091

You deserved it 3 139

Crofty92 17

Wednesday 4 June 2014 1:34

Retail: basically the middle man to take everyone's abuse.

lil_miss_simran 15

Wednesday 4 June 2014 1:34

People can be so rude

Comments

haddiej 21

Wednesday 4 June 2014 14:57

Are you new to fml?

JaneEffinLane 7

Wednesday 4 June 2014 15:02

Walmart would haven taken it without receipt.

Omniprism 14

Wednesday 4 June 2014 17:18

Next time just let your manager deal with it. There's only so much in retail I put up with.

dispwned 8

Wednesday 4 June 2014 17:26

Sorry to hear about that OP, but I'm mainly commenting because I wanted to let you know how much your screen name amused me lol

jkmhawk 2

Wednesday 4 June 2014 17:39

who are these bosses that don't uderstand their job?

CurlyQute 17

Wednesday 4 June 2014 18:17

I hate retail

twixie468 6

Wednesday 4 June 2014 19:28

I hate customers like that I feel sorry that you are stuck in a work where your boss wants you to kiss ass to your customers! I dont like your boss at all!