Work: Today, at work, a customer ordered a caramel latte with no caramel....

By Anonymous - 19/04/2018 01:30

Today, at work, a customer ordered a caramel latte with no caramel. I made a regular latte after explaining that’s what it was. He got angry and threw it at me. I got fired for insulting his intelligence. FML

I agree, your life sucks 4 971

You deserved it 301

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Same thing different taste

By I hate my job - 08/06/2013 22:20 - United States

Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML

I agree, your life sucks 56 918

You deserved it 4 310

By koletatlow19 - 05/03/2010 05:23 - Canada

Today, my boss fired me because I "didn't get the right kind of coffee beans." FML

I agree, your life sucks 27 070

You deserved it 3 846

Customer relationships

By UnemployedGirl - 02/07/2021 19:59

Today, I assisted a customer at work. She was asking me all sorts of stupid questions and acting like an entitled, spoiled brat. When she left, since I had a mask on, I meant to mouth, "Stupid bitch" but I blurted it out loud. Everyone heard. I was fired. FML

I agree, your life sucks 320

You deserved it 1 585

By Anonymous - 10/12/2015 05:29 - Australia - Perth

Today, while working as a barista, a customer asked me for "gluten free milk". When I told her that most milk is gluten free, she flew into a fit of rage and cussed me out for being a "cheeky bitch". My manager then lectured me about not being "patronising" to customers. FML

I agree, your life sucks 22 671

You deserved it 2 718

By localbarista - 03/08/2011 23:46 - United States

Today, a customer threw his cup of coffee at me screaming that it wasn't hot enough. Well, maybe it wasn't hot enough for him, but it was sure hot enough to burn me. FML

I agree, your life sucks 39 381

You deserved it 2 432

By Anonymous - 09/06/2011 14:25 - United States

Today, while at work, I suddenly went into diabetic shock. As I was nearly passed out on the floor, a customer yelled at me for not getting his coffee in time. FML

I agree, your life sucks 44 817

You deserved it 3 599

By Neanderthals walk among us - 04/08/2013 19:09 - Hungary - Budapest

Today, a customer screamed at me, because her iced coffee tasted exactly like coffee, and she hates coffee. Sadly, this isn't even the most insane person I've had to deal with at this job. FML

I agree, your life sucks 51 575

You deserved it 3 154

Make your mind up

By firedupasshole - 27/07/2020 05:01

Today, while taking to-go orders at my restaurant, a customer called saying he wanted his food well done. He even said, “Burn it to a crisp.” Which is what I told the kitchen. When he came to pick it up, he opened his food, inspected it and screamed, “Not this burned, you damn retard!” and threw it at me. FML

I agree, your life sucks 1 566

You deserved it 149

How very dare you?

By FOXYgrandpa441 - 19/07/2012 00:41 - United States - Casper

Today, I was getting lunch at a fast food restaurant. My boss was in front of me, and in order to get on his good side I offered to pay. Instead, I got fired because I guess my boss assumed I was making fun of his salary, which I knew nothing about. FML

I agree, your life sucks 27 541

You deserved it 3 183

By the customer is always a cunt - 20/12/2013 21:48 - United States - Sarasota

Today, a guy came into the small coffee shop I work at, and got angry because I wouldn't accept his Starbucks gift card as valid payment. When I told him we clearly aren't a Starbucks, he said "It's all the same shit" and ended up throwing a punch at me. FML

I agree, your life sucks 47 230

You deserved it 3 157

LAUGHINGKOMODO 25

Thursday 19 April 2018 2:18

I learned that in those types of situations just do what they say and don't comment. As long as they believe they got what they ordered all is good.

corky1992 33

Thursday 19 April 2018 1:58

You don’t want to work for a company who allows that kind of behavior from customers anyways. Hope you can find something better.

Comments

DanielleinDC 33

Thursday 19 April 2018 17:22

It depends on how you said it, I suppose. But it's never acceptable for a customer to throw his coffee at the staff; that's just abusive.

interesting33 36

Thursday 19 April 2018 17:29

that could have burned you. I am so sorry you were treated that way by your work also. can you complain?

Christopher Martin 12

Thursday 19 April 2018 21:04

“Yeah can I get a uhh...cheeseburger with no cheese

cupkayepanda 14

Friday 20 April 2018 7:24

What was the point of ordering a caramel latte if he didn't want the caramel?

Slim87R 7

Sunday 22 April 2018 0:09

He threw a hot coffee at you? Could probably press charges against the customer and Sue the company for wrongful termination. Sounds like the type of place you wouldn't want to work for anyways.