Work: Today, at work, I had a customer accuse me of taking the giftcard...

By KatieElizabeth - 27/10/2013 04:57 - United States - San Francisco

Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML

I agree, your life sucks 41 532

You deserved it 2 738

Winter: Snow and Funny News
Snuggle up and laugh with our winter stories, where snow isn't the only thing sliding around! More…

Previous FML Next FML

Same thing different taste

By Anonymous - 31/03/2018 15:00

Today, a customer asked a question I couldn’t answer. I asked if she would wait while I consulted someone else, but she spat in my face and stormed off. My manager saw, wrote me up for refusing to help, and gave the woman a gift card for her troubles. FML

I agree, your life sucks 5 016

You deserved it 245

By tired of my job - 29/10/2015 08:33 - Canada - Surrey

Today, I was at work, stocking shelves. A customer got mad because I was in the way of her "shopping time" and knocked down all the work I had done. FML

I agree, your life sucks 24 109

You deserved it 1 385

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 993

You deserved it 4 048

By I hate retail - 17/10/2016 22:12 - United States - Phoenix

Today, I got yelled at by a customer for refusing to give a found credit card to a woman it didn't belong to. FML

I agree, your life sucks 11 066

You deserved it 770

By really - 26/03/2017 00:00

Today, a customer left their shopping cart behind their car and backed into it. She then came inside and threatened to sue me personally for not sending someone to collect it from where she left it. After 5 minutes of her yelling, I finally got a word in edgeways: I don't work there. FML

I agree, your life sucks 6 279

You deserved it 360

The cat's out of the bag

By Anonymous - 26/03/2024 14:00 - United States - Milwaukee

Today, I was shopping with my husband. At the self-checkout, one of the items I was buying for him as a gift didn’t register. As we were walking out, I get stopped and escorted to the loss prevention office, where I was accused of stealing. FML

I agree, your life sucks 289

You deserved it 368

By anonymous - 30/09/2012 05:32 - Canada - Edmonton

Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML

I agree, your life sucks 27 653

You deserved it 2 015

Worst customers, part 37764

By FthisJob - 03/10/2022 21:00

Today, I had to explain to a customer that I couldn't give her a cash refund on a card transaction. She bought the item, and within 5 minutes returned it, demanding a refund. It takes 2 business days for the refund to process. She saw fit to throw an epic tantrum, and I was written up for “upsetting the customer.” FML

I agree, your life sucks 1 154

You deserved it 100

By WellFineThen - 17/04/2017 05:00 - United States - Cedar Falls

Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML

I agree, your life sucks 4 989

You deserved it 281

The customer is always a dong

By Obviously works everywhere - 20/09/2017 23:15

Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML

I agree, your life sucks 3 934

You deserved it 219

buckeyed 20

Sunday 27 October 2013 16:24

This is why everyone should be required to work retail/food for a year. Maybe they'd stop treating other human beings this way. Sorry OP.

Zazoo1995 23

Sunday 27 October 2013 16:20

I work at a grocery store and people go crazy like that for no reason! Sorry :( FYL!

Comments

littlemoon23 7

Monday 28 October 2013 5:19

I hate working in retail. People who work in retail should be paid more than politicians. At least we work.

SergeantSnuggles 12

Monday 28 October 2013 6:16

"The customers are always correct" GTFO of my face, I don't believe in women entering physical altercations but sometimes fighting is an option.

tranced_ 45

Monday 28 October 2013 6:33

well you chose the wrong profession.

Brak_Spaceman 19

Monday 28 October 2013 17:13

Why did you steal her gift card? That isn't very nice!

Typical_Asian 4

Monday 28 October 2013 20:55

At least you're away from the crazy lady :L

TogeBara 12

Monday 28 October 2013 22:56

I've has things like this happen before. Best way to piss them off more is to go emotionless and absolutely ignore the shit out of them. The customers get pissed that you aren't reacting and freak out even more. It's really fun to watch.