Money: Today, I called my phone company to get some answers about my...

By Broguy - 06/07/2011 02:20 - Canada

Today, I called my phone company to get some answers about my phone bill. I was okay with being put on hold. In fact, I was on hold for so long, that the music stopped playing. When someone finally answered they told me to call back tomorrow. All my phones disconnected an hour later. FML

I agree, your life sucks 37 164

You deserved it 2 954

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Same thing different taste

By stuff - 16/08/2009 04:36 - United States

Today, I was calling my cable company to tell me how to fix my internet. I stayed on hold for almost half an hour, and then when someone finally picked up, my phone died. FML

I agree, your life sucks 43 672

You deserved it 6 319

By Colin - 24/12/2008 05:56 - France

Today, I phoned up my bank's customer service department. I waited eleven minutes on hold with the lovely music, and when a woman finally picked up, I ran out of phone credit. FML

I agree, your life sucks 25 372

You deserved it 3 036

Hold the line

By Anonymous - 06/07/2020 08:02

Today, I discovered that my work's new phone system automatically takes people off hold the very second you pick up the phone. I discovered this after picking up the phone and complaining to my workmates about the annoying customer I had on the line for a full minute, all while he listened. FML

I agree, your life sucks 534

You deserved it 2 611

Crisis

By Anonymous - 07/07/2023 18:02 - Canada - St. Catharines

Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML

I agree, your life sucks 842

You deserved it 140

By unemployed - 09/11/2018 15:30

Today, after months of job searching, I finally got a call for an interview. Right in the middle of the call, my phone hung up so the music app could open. I tried calling them back and got no response. FML

I agree, your life sucks 2 775

You deserved it 396

By Anonymous - 07/02/2011 21:14 - United Kingdom

Today, I was on the phone to a guy I really like from work. We'd been talking for about 2 minutes, when he said he was getting another call, and put me on hold. I was so excited to be on the phone with him, it took me a whole 15 minutes to realise he had actually just hung up on me. FML

I agree, your life sucks 34 279

You deserved it 7 397

By pk24 - 25/02/2009 23:46 - United States

Today, I decided to try and call into a local radio station to try and win concert tickets for one of my favorite bands. I called in and was actually the winning number. When asked my name I answered quickly, but all I heard was "Hello? Hello?" Then they hung up. My cell phone was on mute. FML

I agree, your life sucks 56 375

You deserved it 16 588

By ring-a-ding-ding - 06/12/2014 05:18 - United States - Sparks

Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML

I agree, your life sucks 37 192

You deserved it 3 588

By Sleepy - 31/05/2015 15:51 - United States - Apo

Today, the phone kept ringing so I picked it up and answered. When there was no response, it took a minute to realize that I was still in bed and talking to my hand. FML

I agree, your life sucks 27 483

You deserved it 5 037

By ShayanFCB - 20/10/2009 19:35 - United States

Today, my boss was angry at me because I had filed a complaint about him refusing to change our phone service to something more reliable. Later, a customer called him and said I had hung up on him. I got fired. I didn't hang up on the customer, the phone service just dropped the call. FML

I agree, your life sucks 42 057

You deserved it 2 742

iAmScrubs 19

Wednesday 6 July 2011 8:48

I get so entranced by the music when I'm on hold that I don't even notice when the people actually pick up because I'm singing along. That's when it gets a tad awkward.

EvilTeddysRock 2

Wednesday 6 July 2011 8:45

then what's the point of customer service? O_0

Comments

ramykomy 0

Wednesday 6 July 2011 11:35

wow wtf change companies buddy

Swoken 0

Wednesday 6 July 2011 12:30

let me guess... at&t?

emz89 0

Wednesday 6 July 2011 13:48

worst customer service ever.

adotstud 0

Wednesday 6 July 2011 14:48

wow! everyone is saying AT&T, but I always get great service from them, sucks 4 u guys.

TxT 0

Wednesday 6 July 2011 15:57

Unless you are on some sort of prepaid mobile plan your service won't get shut off if you are a day late. With contract mobile or LAN service you usually have to be a month or so overdue before you get cut off and if that is the case YDI for taking so damn long to address the issue.

JackDaniels10 0

Wednesday 6 July 2011 16:07

uhg my phone company (telus) is awful for it too I feel your pain OP telus actually put me on hold just to hang up on me a couple seconds later..but I have heard bell is horrible with their billing..you just can't seem to win now a days! hope you get it all figured out OP!

horneyhic 15

Wednesday 6 July 2011 19:28

bell good for billing there customer service just sucks but virgin who bell owns has much better customer service

loveuforever 0

Wednesday 6 July 2011 16:45

That's when you complain so much that they give you free stuff for having to deal with them. In the end I would switch phone companies to a more reliable one.