Work: Today, I got yelled at by a customer for refusing to give a found...

By I hate retail - 17/10/2016 22:12 - United States - Phoenix

Today, I got yelled at by a customer for refusing to give a found credit card to a woman it didn't belong to. FML

I agree, your life sucks 11 067

You deserved it 771

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Same thing different taste

By anonymous - 30/09/2012 05:32 - Canada - Edmonton

Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML

I agree, your life sucks 27 653

You deserved it 2 015

By KatieElizabeth - 27/10/2013 04:57 - United States - San Francisco

Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML

I agree, your life sucks 41 533

You deserved it 2 738

By wallets - 29/02/2012 07:47 - United States

Today, I told a customer that we don't do refunds. He responded by throwing his wallet at my face and accusing me of stealing it. FML

I agree, your life sucks 30 024

You deserved it 2 486

Asshat

By marenthehollow - 31/10/2016 00:33 - United States - American Fork

Today, I got yelled at by a customer for saving them money. FML

I agree, your life sucks 10 563

You deserved it 910

By Anonymous - 31/03/2018 15:00

Today, a customer asked a question I couldn’t answer. I asked if she would wait while I consulted someone else, but she spat in my face and stormed off. My manager saw, wrote me up for refusing to help, and gave the woman a gift card for her troubles. FML

I agree, your life sucks 5 018

You deserved it 245

By WellFineThen - 17/04/2017 05:00 - United States - Cedar Falls

Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML

I agree, your life sucks 4 989

You deserved it 281

By apologetic - 09/06/2014 14:27 - United States - Latonia

Today, I got yelled at by a customer while working at a bank call center. He was furious I apologized for a mistake that someone else had made. I again apologized for apologizing. FML

I agree, your life sucks 38 914

You deserved it 4 960

By whaaaaat111 - 09/03/2013 12:04 - United States - Vienna

Today, while at the mall, a lady dropped her credit card while in line to buy something. I came over, picked it up and gave it to her just for her to shove it in my hand and scream, "She's stealing my wallet! My wallet!" The police came. FML

I agree, your life sucks 39 712

You deserved it 2 765

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 993

You deserved it 4 048

By Anonymous - 28/12/2014 00:22 - United Kingdom - London

Today, I was waiting in line while a lady paid for her shopping, when her credit card got declined. She started ranting and insulting everyone and kept insisting: "I'm not poor!" By the time the lady had finally stormed off, I had spittle on my face, and the cashier was almost in tears. FML

I agree, your life sucks 34 156

You deserved it 2 641

Wutdafuqq 24

Sunday 30 October 2016 3:05

How DARE you save that credit card for the person it belongs to rather than give it to some random person! For shame!

bubblemania 16

Sunday 30 October 2016 3:40

But see this is what happens when you do the right thing. You totally should've given her the card it's so horrible you didn't

Comments

species4872 19

Sunday 30 October 2016 6:15

People of Walmart.

bretzeller 13

Sunday 30 October 2016 19:53

Yea, Walmart has 400 billion a year from fraudulent sales ? Or maybe that's an ethnic slur against the bulk of Anericans

DataWog 30

Tuesday 1 November 2016 11:16

There is a huge difference between ethnicity and nationality.

mt21mt 15

Sunday 30 October 2016 7:48

So? If you are this bothered by what a complete stranger has to say then you need to harden up a little bit.

TheyCallMeDamien 17

Sunday 30 October 2016 15:02

Don't feel you did the right thing.

BanjoCheeseGuy 26

Monday 31 October 2016 1:22

Imagine if that customer tried sending a complaint to OP's boss.

sticky_pancake 2

Monday 31 October 2016 8:45

Well... the customer's story might go like this: "After taking my elderly mom home from an exhausting but much needed clothes shopping trip, she noticed she left one of her credit card at a store. So I went back and found it at the third store we visited, but didn't get it back as my name wasn't on the card. Guess I'll have to take my mom out of her rocking chair just to fetch that piece of plastic."

nicholcm 5

Monday 31 October 2016 22:14

Offer to call the police so they can arrest her for attempted identity theft

DataWog 30

Tuesday 1 November 2016 11:12

One time we found a CC in front of the registers, and since we hadn't had many customers in a while I went up to the last person to pay and asked if his name was [name on card]. He looked absolutely terrified I knew his full name, and very hesitantly confirmed, which immediately turned to gratitude when I showed him how I knew. Sorry it wasn't as easy for you as it was for me.