Work: Don't feed the trolls

Don't feed the trolls

By jacobianscum - 29/11/2015 07:05 - New Zealand - East Tamaki

Today, after 3 months of successful business at my restaurant, sales are down the shitter. Why? Because some no-life troll started posting loads of bad reviews online. He uses different names, but nothing in the reviews has ever happened. We can't get the reviews taken down. FML

I agree, your life sucks 27 730

You deserved it 1 655

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Same thing different taste

By Freelman - 06/05/2015 14:34 - Ireland - Dublin

Today, I tried to write a bad review for the fast-food place at which I work part-time. My username made me anonymous, but I forgot to change my profile picture. Now my manager and coworkers won't even speak to me. FML

I agree, your life sucks 12 221

You deserved it 44 405

By KereKris - 01/12/2016 19:18

Today, I wrote a bad review for a pizza place after their pizza gave me food poisoning. Now, they won't stop calling me, begging me to take my review down in exchange for free pizza. I have tried to tell them that I wouldn't eat their pizza again even if I got paid to do so, but they won't listen. FML

I agree, your life sucks 10 591

You deserved it 1 394

You got lawyered

By fckmylife - 20/12/2016 19:47

Today, I found out that I'm being sued for posting on Facebook about a customer service experience with a local company. Even though we have witnesses, the owners of the store claim that we're lying about the whole thing and that we're "malicious". FML

I agree, your life sucks 9 203

You deserved it 716

By STOPTAKINGPICTURES - 08/07/2013 23:45 - United States - New York

Today, it's been the tenth restaurant meal in a row that my husband has to ruin with Instagram, in the belief that anyone cares. FML

I agree, your life sucks 40 925

You deserved it 5 094

By not the cook - 09/06/2013 17:38 - United States - Wernersville

Today, I found out that my restaurant's food is so bad that the only reason some people visit is because they're punishing their kids. FML

I agree, your life sucks 50 683

You deserved it 15 059

Gaslighting

By Danilo - 03/06/2022 10:00

Today, my promotion at work was revoked and I was written up, all because some customer decided to write a negative review about me on Google. Apparently, I was “rude” to her and “rolled my eyes at her” and called her stupid. I never met this woman a day in my life, and they won’t believe me. FML

I agree, your life sucks 1 116

You deserved it 139

Monolith

By AshWil - 26/06/2015 16:54 - United States - Washington

Today, I accidentally posted an extensive, negative review of the gynecologist I visited earlier this week. I messed up and posted it from my work's customer service email, so now it looks like the large, well-known company I work for had a poor gynecological experience. FML

I agree, your life sucks 16 881

You deserved it 23 130

Is it slander or libel?

By Anonymous - 10/08/2019 00:01

Today, I posted a review, on a strictly anonymous site, about a doctor I went to see for my anxiety but who actually made me worse. A while later, the same doctor called my home phone, addressed me by my full name and threatened to sue me for slander if I didn't take down the review. All of which was 100% true. FML

I agree, your life sucks 2 592

You deserved it 194

By why - 12/10/2015 02:07 - United States - Broomfield

Today, I'm no longer allowed to work the drive-thru at my job, because over the weekend, 3 dumbasses I go to school with came in and complained to my manager, saying I sounded a creepy pervert and that it scared them enough to take their business elsewhere. FML

I agree, your life sucks 26 478

You deserved it 1 980

By DarkSerebii - 05/06/2014 15:16 - United States

Today, a customer at work said his table was dirty. I asked which one he was sitting at so I could clean it for him. For some bizarre reason he got pissed and called my manager over. He ended up reporting us to corporate, and my manager got written up. He's blaming me for everything. FML

I agree, your life sucks 45 844

You deserved it 3 651

Tarlachia 33

Monday 30 November 2015 1:03

Counter troll with positive reviews. Get your friends to do it too as well as satisfied customers.

idefka 34

Monday 30 November 2015 1:04

I agree with 1. I had a little trouble with the same thing a couple months ago.

Comments

mds9986 24

Monday 30 November 2015 1:23

Are you sure it's a troll, or did you ignore Yelp after their extortion attempts?

benedictjongoh 10

Monday 30 November 2015 1:25

Can you sue him/her , if so just do it

Lalala579121 27

Monday 30 November 2015 2:40

Wouldn't be FML without at least one.

leogachi 15

Monday 30 November 2015 6:33

@31 Name one reason a lawsuit is an unreasonable course of action in this instance.

countryb_cth 38

Tuesday 1 December 2015 7:00

Defamation of character is a reasonable reason to sue

Rox22_fml 13

Monday 30 November 2015 1:26

Maybe have a competition, only held in store where one random positive review will win free dessert or something?

ThatLastKid 21

Monday 30 November 2015 1:28

Is there another restaurant owner near you that is jealous?

writerchic85 25

Monday 30 November 2015 1:31

I think there is a way to combat this. I've heard commercials on the radio for helping reputations for businesses online. Can't remember what it's called. Look it up.

idk_rose 25

Monday 30 November 2015 1:36

Do the same thing, but with good reviews.

stickthatwhere 16

Monday 30 November 2015 1:41

You can actually get them taken down, you have to contact the website moderaters, explain the situation and request an investigation if they find that the posts are all from the same in they'll remove them

simsgirlgem 25

Monday 30 November 2015 1:56

is your name bob belcher

Emirac 10

Monday 30 November 2015 2:02

#24 just let Louise help her dad.

boredgirl_02 14

Monday 30 November 2015 1:57

My husband used to work for a company that would do that competitors... And then write a bunch of good ones for their own. It sucks but you kinda got to use the system like everyone else.

Emirac 10

Monday 30 November 2015 2:03

I work for a company where they have online surveys that are extremely harsh on the cashiers so a lot of them end up stashing receipts and filling out their own surveys to keep their numbers up. It's ridiculous how much technology can actually hurt people and businesses these days.