Don't feed the trolls

By jacobianscum - 29/11/2015 07:05 - New Zealand - East Tamaki

Today, after 3 months of successful business at my restaurant, sales are down the shitter. Why? Because some no-life troll started posting loads of bad reviews online. He uses different names, but nothing in the reviews has ever happened. We can't get the reviews taken down. FML
I agree, your life sucks 27 730
You deserved it 1 655

Same thing different taste

Top comments

Counter troll with positive reviews. Get your friends to do it too as well as satisfied customers.

I agree with 1. I had a little trouble with the same thing a couple months ago.

Comments

Slander is spoken, libel is written (just FYI). So it would be libel :)

make little cards that say: did you like your meal? if you did please leave us a review. if not then please speak to us now so we can improve our service. thank you.

You are legally allowed to sue him for slander and make him pay for all business losses caused by his reviews

Well that's defamation actually. At least in Canada it's illegal. These are very serious grounds for a law suit.

UhHuhHoney 20

Sounds like you officially have a hater.

Publikwerks 14

Lawyer up - mister troll needs a good lawyerfucking.

Depending on the site take down your page...

Its seriously sick that someone is doing this to you. Hopefully he gets what's coming for him, as it sounds your business is seriously being affected by this.

I work in pr in Australia and a business can sue someone for defamation in this case if the reviews are fake as it's illegal to post fake reviews, I would assume the laws are similar in nz. Try google fake review laws for nz!