Let it out

By MrTandy - 16/09/2011 02:38 - United States

Today, I was working when I delivered the standard "Hello, how are you?" to a customer. He took the opportunity to tell me about his deceased wife, his estranged children, and his anal tearing. After a while, I tried to help someone else, and he complained to my manager. I was written up. FML
I agree, your life sucks 31 666
You deserved it 3 708
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Top comments

ollie179 21

*sob* and my poor wife *sob* *sob* and my children are gone and... NEXT PLEASE!

79 2

Comments

keilah 4

This is my every day, but I knew that when I took the job. I have fifteen minute conversations with people about their lack of sewerage, PTSD, death, structural damage to their house...

2 0
Vash_41288 10

Well I mean you did ask the question , some people see it as a free therapy session I suppose. Would have been funny if the next customer you spoke to had a stranger story "next!" "how are you?" " my wife and I are splitting up after i found her in bed with...." (OP thinking.... Why do I work in a counselors office) lol

4 2
perdix 29

So, your boss tore you a new one? Now, you and the customer have something in common.

21 2
jerico616 14

Well, you did ask him how he was doing! He was just being polite by answering you!

3 2
Sophomoric1 13

Days like that make us all look forward to work huh?

3 0
EvilDave 13

That is what you get for asking people how they are. If you don't want an answer, don't ask the question. Asking as a formality how someone is doing is not polite, especially if you are not prepared for an honest answer. It is rude. All you people in the service industry need to stop asking that question.

2 11
Babushka_Homyak 10

Tell that to corporate and all the managers who force employees to ask.

7 0
prodigy361 0

It's bullshit bro, I've always said it's not what you know it's who you know. And I promise that's true bro especially on base

0 0
prodigy361 0

I could be taking a nap and the boss would be like what you doin an as long as your witty you're good like say I'm standing around and the boss walks in and asks what I'm doin (off record I need another beer lol) I tell him we just finished what we were working on and am about to put it up so they watch the place I'm at, so I'm goin over the fence and sword fighting idk if you good but try it out there's a winners pot so it's work it especially for you Ben you are like abnormally strong for that small of a guy granted I'm tall but small as hell I can play hoops but football is more my thing

0 5
Petunia888 13

OP, I can relate to this post. Now some of the rest of you have not had the pleasure of working retail, so let me break it down. Customer comes in, we ask how they are and if there's anything we can do to help. Expectation: that the customer will ******* spit out what they want already so we can get them the hell out and help whoever is next. When you give us your bullshit life story concerning things not related to the job, it gets frustrating. When we ask how you are, it's a formality, to be polite. Also, to ensure the best customer service possible, customer: DON'T come in five minutes before closing and take your sweet ass time. We have lives. *stepping off of cynical soap box now*

4 0
theghost1309 11

Thing is its not polite to ask as a formality. Don't ask if you don't want an answer. I've worked retail for a few of the jobs I've had and you do get stuff like this. But you cant just walk away in the middle of talking to somebody without saying anything. They deserve being written up for just leaving the customer.

0 3
Petunia888 13

Uh, no shit, Sherlock. Who said that OP walked off without saying anything? What if they excused themselves to help another customer, and the guy just got huffy about having to shut up about his meaningless story? If you know anything about retail, then you know that customers don't know what they want or what to do, but most customers do understand the socially acceptable way to respond to a greeting. A good aspiration for any customer: to be the kind of customer they would want to help.

2 0
theghost1309 11

You deserved being written up. If you don't wanna know the answer don't ask the question in the first place. And you can't just walk away from s customer that is talking to you and not expect any repurcusions.

0 6
Maddoctor 10

I wish we could thumb up mod's comments. =(

8 0
theghost1309 11

Pretty sure I've been there for a while. I work retail right now as it is. So I know what it's like to have those customers but as boring as it is to listen to them if you asked the question and they are giving you an answer you gotta listen. If you need to leave to help another person you need to explain that. You can't just walk away.

0 5
theghost1309 11

He doesnt have to ask how are you. There are other questions you can ask. Are you finding everything alright is a much better question shows you are trying to help without getting to personal. As for the mod thinking I'm dumb, who cares? He sits around and plays guitar all day.

0 3
5t3ff1k4h 44

Hey ghost, not only are you wrong (I also work in retail and that's where I get my info from) but you're arguing with the mods. Have some respect; some places require you to say a certain thing while others do not. Just because YOU experience one thing doesn't mean it's the same for everywhere and everyone else.

0 0