By bandaidstations - 17/08/2015 03:33 - United States - Pittsburgh

Today, a customer approached me, smiling and asked what kind of cheese was in our cheddar cheese balls. Thinking he was joking, I laughed and said "swiss." He ordered, found they were indeed cheddar cheese, and reported me. FML
I agree, your life sucks 18 569
You deserved it 19 396

bandaidstations tells us more.

bandaidstations 28

I didn't think it was swiss..I made a stupid joke that backfired. Cheddar cheese balls are the only fried cheese item we carry. There is a 6 foot menu board with the description right under the item. The customer is a regular who comes in and harasses us all the time. He says things like I will go to hell for having a tattoo while he buys lottery tickets out of the machine. Since he laughs the comments he makes off like he's joking, I figured I could joke with him a bit.

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Top comments

ComoEsJuan 24

There were a few holes in your approach.

328 6

Comments

Pinto_2015 9

Apparently the name "cheddar cheese balls" is not descriptive enough....

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messymessiah 11

Unfortunate OP. I'll be brutally honest, I don't think you should be dealing with customers if you're sarcastic like that. I'm the same. I can't help but give a sarcastic/joke response when someone asks something like that, whether I know they're joking or just stupid. That's why my job is behind the scenes.

0 6
Corneliapresent 13

What an akward response, I also have a lot of sarcasm up my sleeve but that doesn't mean I can't be respectful and kind to customers. OP already knew the customer, who sometimes makes 'rude jokes', so I understand her reaction. Also it is not because you assist people that you are their slave and that you should accept everything they say and do. A bit of sarcasm from time to time can set the rules for respectful behavior on both sides of the counter. But it is a risky game, the stupidity of people can be enormous, sadly.

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amypr 20

It could certainly have multiple types of cheese and still be called a cheddar cheese ball, the customer may not be speaking his native language, or he may have some type of problem like dyslexia that makes it difficult to read - but those don't make him an idiot. You deserve this one.

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amb27 7

probs should have told him straight after the joke that they are in fact cheddar. i get it though, i currently work at a fast food place (part time & staring university next month) and some customers are ******* annoying

2 0
eleanor_jae1101 12

You don't need to justify why you work in a fast food restaurant. My first job was in a Burger King and I learnt so much about customer service I'm proud of it.

3 0
chosha_fml 26

YDI for underestimating the stupidity of (sone) customers.

1 0
KingOfTheLosers 7

Well, he just underlined his stupidity by reporting you for that. And if your manager reprimanded you, he is no wiser than the jerk.

1 0
oasis359 13

stupid is as stupid does. sorry that happened, hope your supervisor understood.

1 0
EarlFug 19

Well at least the misunderstanding wasn't about the "balls".

2 0
wowthatsux53 11

You deserve it, never underestimate the stupid

0 0
berkeleyjake 13

two things are infinite. the universe and human stupidity, and I am not sure about the universe. -Albert Einstein

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