Money: Today, I phoned up my bank's customer service department. I waited...

By Colin - 24/12/2008 05:56 - France

Today, I phoned up my bank's customer service department. I waited eleven minutes on hold with the lovely music, and when a woman finally picked up, I ran out of phone credit. FML

I agree, your life sucks 25 372

You deserved it 3 036

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Same thing different taste

By Broguy - 06/07/2011 02:20 - Canada

Today, I called my phone company to get some answers about my phone bill. I was okay with being put on hold. In fact, I was on hold for so long, that the music stopped playing. When someone finally answered they told me to call back tomorrow. All my phones disconnected an hour later. FML

I agree, your life sucks 37 164

You deserved it 2 954

By stuff - 16/08/2009 04:36 - United States

Today, I was calling my cable company to tell me how to fix my internet. I stayed on hold for almost half an hour, and then when someone finally picked up, my phone died. FML

I agree, your life sucks 43 672

You deserved it 6 319

Crisis

By Anonymous - 07/07/2023 18:02 - Canada - St. Catharines

Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML

I agree, your life sucks 842

You deserved it 140

By unemployed - 09/11/2018 15:30

Today, after months of job searching, I finally got a call for an interview. Right in the middle of the call, my phone hung up so the music app could open. I tried calling them back and got no response. FML

I agree, your life sucks 2 775

You deserved it 396

By still on hol - 27/12/2014 10:12 - United Kingdom - Harlow

Today, I've spent far too long on hold to Apple customer support. Unfortunately the only thing to come from it is I now have "Call me maybe" stuck in my head. FML

I agree, your life sucks 28 651

You deserved it 3 474

Hold the line

By Anonymous - 06/07/2020 08:02

Today, I discovered that my work's new phone system automatically takes people off hold the very second you pick up the phone. I discovered this after picking up the phone and complaining to my workmates about the annoying customer I had on the line for a full minute, all while he listened. FML

I agree, your life sucks 534

You deserved it 2 611

By gotta euthanize em all - 29/11/2014 19:45 - Canada

Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML

I agree, your life sucks 32 997

You deserved it 3 710

By unfriendlyskies - 02/04/2012 23:40 - United States - Central Falls

Today, I called an airline's customer service line. Apparently the way that they deal with uncommon problems is by having someone put you on hold for twenty minutes, answer and yell something unintelligible at you, put you back on hold, and repeat. This went on for over an hour. FML

I agree, your life sucks 22 296

You deserved it 2 115

By MrT - 11/06/2018 15:00

Today, I phoned my bank. The person wouldn't speak to me about my account as I "sound female" despite being a year 30-old-male. They had to get a supervisor and listen to recordings of past calls to believe me. This isn't the first time I've been mistaken for a girl on the phone. FML

I agree, your life sucks 4 057

You deserved it 301

By pk24 - 25/02/2009 23:46 - United States

Today, I decided to try and call into a local radio station to try and win concert tickets for one of my favorite bands. I called in and was actually the winning number. When asked my name I answered quickly, but all I heard was "Hello? Hello?" Then they hung up. My cell phone was on mute. FML

I agree, your life sucks 56 375

You deserved it 16 588

Bloom_fml 0

Wednesday 25 February 2009 19:58

Obviously, he has a limited number of minutes on his cellphone plan?

indy92 5

Monday 15 June 2009 7:19

terrible, terrible customer service.

Comments

tenniskettle 0

Tuesday 28 July 2009 19:09

Yeah you deserved that one, who the hell calls and waits for over 10 minutes on a mobile phone as they know their credits draining, use a landline phone next time.

e_rico112 0

Saturday 22 August 2009 14:33

Haha! That's why you always check first!

jeniilouise 0

Monday 19 October 2009 22:35

how can people not understand what this means? so the OP called the bank from a pre-paid mobile phone, was put on hold for a long time then when he finally got through to talk to someone at the bank, the money on his phone ran out and cut him off!

kile88 2

Wednesday 4 November 2009 8:04

ydi, credit chews quickly when you're ringing those numbers.

louie111887 0

Thursday 31 December 2009 16:01

ydi for having a pay as you go plan.

alicec123 0

Saturday 8 January 2011 16:29

use a landline?

Kaylyn15 23

Monday 8 April 2013 8:48

Damn op that sucks

Sarairwin49 22

Saturday 14 September 2013 17:29

happened to me the other day OP. What I've been doing is loading up on credits (60-70) and then make my calls. (I'm assuming you have a text free app.)