Work, Annoying and Technology: Mr Fixit

Mr Fixit

By Anonymous - 26/03/2022 12:00

Today, I fixed a tech support problem I was emailed about. I fixed it, then replied back to let them know, and let them know to use the ticketing system next time. They logged the same problem I just fixed not 5 minutes later. FML

I agree, your life sucks 741

You deserved it 152

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Same thing different taste

By Beva - 17/01/2013 05:03 - Sweden - Falköping

Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML

I agree, your life sucks 33 081

You deserved it 2 399

By Anonymous - 14/12/2012 23:16 - United Kingdom - Bridgwater

Today, I sent an email to my boss saying I'd fixed a glitch in our mail servers. He called me later, angrily shouting that I'd done a piss-poor job of fixing it, because my email had spammed his inbox with several hundred duplicate messages. FML

I agree, your life sucks 20 847

You deserved it 11 331

Unionize!

By worksux - 05/01/2011 20:25 - United States

Today, at work, my computer started acting up. I told my boss I could fix it, but he told me to call the IT department instead. Neither the IT technician or his supervisor could figure it out, so I showed them what was wrong and how to fix it. I was promptly fired for wasting 2 hours of company time. FML

I agree, your life sucks 41 135

You deserved it 4 147

By Butch - 04/07/2016 17:19 - United States - Mcdonough

Today, our e-mail server went down. When I called IT to find out what the status was, they told me they e-mailed everyone with an update. FML

I agree, your life sucks 13 296

You deserved it 1 147

Rip it up and start again

By Anonymous - 30/07/2022 10:00

Today, I was waiting for a software issue to reproduce for around 10 hours while working on other stuff. My manager called to get a status update, so I stopped the monitoring setup for 10 minutes. Guess when the repro happened… FML

I agree, your life sucks 771

You deserved it 139

Genius

By LOL Tolhurst - 03/09/2024 16:00 - United States - Tucson

Today, I was on the phone with tech support for over an hour, getting increasingly frustrated. After finally fixing the issue, I sarcastically said, "Thanks for nothing, genius," thinking I'd hung up the call. Turns out, I hadn’t. The tech guy coolly replied, "You’re welcome, genius." FML

I agree, your life sucks 57

You deserved it 721

Adding insult to injury

By SomeExplainingToDo - 04/09/2017 04:30

Today, I sent a polite yet strongly-worded email to one of my corporate clients in which I expressed my irritation at being asked the same question by the same team for the 4th day in a row. I ended it with "Regards!" but accidentally swapped the 'g' with a 't'. FML

I agree, your life sucks 3 488

You deserved it 1 767

Error!

By Anonymous - 29/12/2019 03:00

Today, I called my cell phone tech support to help with my Samsung device. They sent me contact info for Apple support. FML

I agree, your life sucks 1 517

You deserved it 262

By Anonymous - 25/08/2018 20:30

Today, I spent half an hour on the phone with four departments at my college due to a mistake on my tuition bill. The last guy I talked to told me to call the financial aid office and hung up before I could respond. That was the first office I called. FML

I agree, your life sucks 2 681

You deserved it 161

By Anonymous - 31/12/2013 08:08 - United States - Seattle

Today, I got an e-mail regarding an IT support job I applied to. The e-mail had numerous formatting errors due to bad code, and typos all over the place. It said I wasn't qualified for the job. FML

I agree, your life sucks 41 844

You deserved it 3 301

SirEnigM0nk 22

Saturday 26 March 2022 23:34

I've had customers do that, usually to report and log an issue after the fact. I'll make a note in the resolution accordingly. Sometimes I'll enter the ticket on their behalf so it's in the system. Of course, there is the chance the issue isn't actually resolved as well.