Work: Today, a customer asked a question I couldn’t answer. I asked...

By Anonymous - 31/03/2018 15:00

Today, a customer asked a question I couldn’t answer. I asked if she would wait while I consulted someone else, but she spat in my face and stormed off. My manager saw, wrote me up for refusing to help, and gave the woman a gift card for her troubles. FML

I agree, your life sucks 5 018

You deserved it 245

Winter: Snow and Funny News
Snuggle up and laugh with our winter stories, where snow isn't the only thing sliding around! More…

Previous FML Next FML

Same thing different taste

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 993

You deserved it 4 048

By KatieElizabeth - 27/10/2013 04:57 - United States - San Francisco

Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML

I agree, your life sucks 41 533

You deserved it 2 738

By Anonymous - 03/07/2018 15:00

Today, I was verbally harassed by a customer because I wouldn’t give her special treatment after her meal was incorrect. I offered her a refund and a coupon for a free meal, which she refused before calling me a stupid kid who wouldn’t do anything to help her. FML

I agree, your life sucks 3 600

You deserved it 233

By diablo - 23/05/2018 19:00

Today, I assisted my first customer at my first job as a Target cashier. When I rang up this lady's items and gave her the total, not only did she hiss at me and spit in my face, but she also dragged my manager over and demanded that he fire me. He did. FML

I agree, your life sucks 4 468

You deserved it 320

By Anonymous - 07/03/2012 06:46 - United States

Today, at work, we had an extremely rude customer who started cussing at us, and my coworker started cussing back. I jumped on the register to quickly bring down the line, and apologized to everyone for the scene. A secret shopper was in the line and claimed that I was rude. I got written up. FML

I agree, your life sucks 29 913

You deserved it 2 476

By I hate retail - 17/10/2016 22:12 - United States - Phoenix

Today, I got yelled at by a customer for refusing to give a found credit card to a woman it didn't belong to. FML

I agree, your life sucks 11 067

You deserved it 771

Worst customers, part 37764

By FthisJob - 03/10/2022 21:00

Today, I had to explain to a customer that I couldn't give her a cash refund on a card transaction. She bought the item, and within 5 minutes returned it, demanding a refund. It takes 2 business days for the refund to process. She saw fit to throw an epic tantrum, and I was written up for “upsetting the customer.” FML

I agree, your life sucks 1 157

You deserved it 100

By WellFineThen - 17/04/2017 05:00 - United States - Cedar Falls

Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML

I agree, your life sucks 4 989

You deserved it 281

Customers from hell

By GirlWhyyyy - 09/08/2023 14:00

Today, I reduced a customer to tears and she had a tantrum, saying that nobody loves her, her life is a joke, and she’d be better off dead. This ordeal happened to grab the attention of my manager who was nearby. All I did was tell her that an item she wanted was sold out and offered to help her order it online. FML

I agree, your life sucks 883

You deserved it 103

Let it out

By MrTandy - 16/09/2011 02:38 - United States

Today, I was working when I delivered the standard "Hello, how are you?" to a customer. He took the opportunity to tell me about his deceased wife, his estranged children, and his anal tearing. After a while, I tried to help someone else, and he complained to my manager. I was written up. FML

I agree, your life sucks 31 665

You deserved it 3 708

devi_916 39

Saturday 31 March 2018 15:52

Report your manager and find a new job.

Boyufd 24

Saturday 31 March 2018 15:23

I would haveost my job afterwards because I would have smacked her because she had no right to spit in your face

Comments

PhoenixChick 26

Sunday 1 April 2018 2:05

Where do you live? Because spitting on someone actually is a form of assault- the moment something comes from you and touches someone else, it counts as assault. Your manager just wrote you up for being assaulted.

yeongji 31

Sunday 1 April 2018 3:07

I would do the same to your manager that he/she did to you. Write her up for allowing violence in the workplace and how he/she recommends her colleagues to provide customers with false information.

Mungolikecandy 19

Sunday 1 April 2018 19:21

Spitting in your face is an assault. I would suggest that a report up the chain is required for your manager supporting assaults upon his staff.

cleoKay 3

Monday 2 April 2018 10:25

Customers are bastards!! I work in retail too and if I knew that person, or you haha I would spit in their face if I saw them in the street. Hold your head up xx