By IntoTheClouds - 23/05/2014 02:32 - United States - Burlington
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IntoTheClouds tells us more.
So I couldn't fit the whole story into the FML, but we actually didn't have to re-stock everything (and for the record, there was a huge sale going on, so she got, like, fifty shirts). Her credit card got declined. She then tried writing a check, but her check was apparently declined (my manager had taken over the register at that point). She spent ten minutes calling her friends, who were in the mall, to get them to come and help, but none of them came, and then she tried another credit card she had, and finally it went through. It was extremely frustrating, because my manager and I missed the bus, which we needed to get home.
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work retail too. It is definitely frustrating having to stay super late when closing, but at my store a 300$ purchase is a "super sale." Getting in that money and pushing clearance merch is worth staying sometimes. Once, a lady came in with her daughter and we stayed an extra 45 mins. she bought over 300$ and explained she got out of a domestic violence situation and were starting over. It felt so nice to help her, even though it took us so much longer to actually get things done and go home.
This is part of the job. Deal with it
Work two weeks where you deal with assholes that take their sweet time and have shitty attitudes. I work as a cashier at a gas station and, while most of my customers are great, there are those select few that make you question your sanity for dealing with it. It is a job and it pays bills. So before you tell someone to deal with it, you try to deal with it and see how much it sucks sometimes. Fyl OP I completely understand the aggravation you had to go to. I hope work has been better for you since then.
*through
Retail sucks, I've had many similar situations. Once I worked a 12 hours shift durning Christmas season. Five minutes before closing a lady came in and bought three carts of stuff. We had to stay an hour later. It was terrible.
Grauncho
27
As someone who had spent many years in the retail industry, this FML makes my ******* blood boil.
I work retail I hate when customers come in 30 mins before we close knowing they're buying a cartful. I had a customer come up with the last of something with no UPC then decide after I processed their card they didn't want the item. My manager thankfully hand typed their other UPC's for me to erring without the item.
You know that lady obviously stole that credit card right?
acerredrum
23
...Wat? How on earth did she obviously steal it? Because she didn't know how much was on it? I've had many customers come through and have had their cards declined because they didn't realize that they had so little money.
Not necessarily. She could be shopping outside her usual area or spent outside her usual pattern and the bank could have put an alert on it. Sometimes it is the servers supporting the registers that make the card decline.
rocker_chick23
27
#130: I have had my credit card declined a few times, doesn't mean I stole it.
Actually, if a credit card is blocked by the company (because it was stolen, there are other reasons) you get a different code on the machine, alerting the shopkeep to call the police,
That's happened to me too. And then the woman stopped to look at everything I. Her way out of the door. We were closed and it took her 15 minutes to get out the door
Unfortunately, the general public seems to not understand credit cards at all.
times like that just make you shine
Annies
17
Please tell me you ran the card more than once.
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Sometimes customer service sucks. But at least your manager knows you're a hard worker!
#39 - When working in a store the most irritating thing is someone coming in a few minutes before closing time. Closing up shop can take ages and someone coming in at the last minute and undoing all your preparation is annoying as all hell - it taking so long that you miss the bus of course just makes it that bit worse!