why would you weigh the check

Seriously? Pounds are a form of cash in the UK.

Exactly :) Thanks. And anyway I do f know what it would be in dollars so.. :)

Cable bills are usually inclusive of Internet as well.

There is nothing illegal about it. As a customer, you are pretty much responsible for providing the correct information. If you change the name on a contract, you should always verify the other information as well...

But it's an honest mistake. Maybe it's just my nature, but personally I would never in my life pay almost $200 more for an idiotic reason like this. OP should call the company and explain the misunderstanding.

It doesn't matter if it was a mistake. The mistake was on OP's part, which makes them responsible for it. The cable company didn't lose the money. OP assumed they would allow someone whose name is no longer on the account to pay for half. Since they can't accept money from someone who no longer has an account with them, they have to refund the money and OP has to pay the difference. If you make a change to any account on any service, whether it be cable, electric, cell phone, etc. it's your responsibility to make sure you understand all the terms of agreement. It's exactly why it's important to carefully read and make sure you understand the terms of agreement before putting your name on any account. If your name is on an account and you owe money, it's ultimately your responsibility to pay what is owed, regardless if you knew about the cost or not. It sucks, but it's part of being a responsible adult and sometimes people learn things the hard way. Something similar happened to me with my cable. I called to ask about it and was told that it say in the terms of agreement that after the first 12 months the cost would increase. Sure enough, when I went to re-read it, it was there. It's wasn't the cable company's fault that I didn't bother to really read what I had signed the first time around. Instead of acting like I was being treated unfairly and should be entitled to not pay what I owed because I made a mistake, I took responsibility and learned to never make that mistake again.

The thing is though they are refunding the money that the OP paid to them, to the the OP's roommate who moved out. How is that legal? They don't tell the OP that the account has changed now that her name has been put on it instead of the roommates, they take her money anyway, and then return it to an entirely different person. That doesn't make sense since the cable company was obviously aware of the account change when the OP was changing over the account. This isn't the OP not reading something. This is the Cable company failing to update their records properly.