Work: Today, I was taking an order for a patron at the casino. The...

By really though? - 03/08/2014 22:02 - United States - Dover

Today, I was taking an order for a patron at the casino. The policy is to "pay first." After explaining this to him, he still refused to pay. After years of being polite, I finally cracked and said, "You are making this really f-ing difficult". This particular patron was our CEO's son. FML

I agree, your life sucks 42 816

You deserved it 14 168

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Same thing different taste

Slot machine addicts

By Hospoh8r - 24/03/2021 18:01 - New Zealand

Today, I'm working in hospitality. I was serving a customer when another customer came up to cash in from the pokies. I told them I'd be there in a minute, and they said OK. By the time I got to them, they were complaining to my boss. Guess whose side was taken? FML

I agree, your life sucks 826

You deserved it 80

By Anonymous - 16/09/2014 05:04 - United Kingdom - Bristol

Today, a customer told me that there was no way he was paying for his shopping. He then walked off. As it turns out, the customer IS always right. FML

I agree, your life sucks 36 399

You deserved it 3 289

By poorman - 11/08/2014 19:54 - United States - Huntington Beach

Today, a customer came into McDonalds and placed his order. He insisted on putting each coin on the counter rather than handing them straight to me, because he doesn't like touching "poor people". FML

I agree, your life sucks 50 349

You deserved it 3 961

Tipped off

By Anonymous - 30/09/2014 23:42 - United States - Richmond

Today, I was taking a table's order. After I finished, the guy told me, "Just FYI, I'm not a tipper." Trying to lighten up the situation, I replied, "It's amazing how many people forget I handle their food." He complained to the manager that I'd threatened him. FML

I agree, your life sucks 46 744

You deserved it 10 171

Tipping point

By BagBoy - 13/11/2013 06:42 - United States

Today, I was taking out a customer's groceries when he offered me a $5 tip. I told him I couldn't accept, since it's against store policy, but thanked him anyway. He called me an asshole just as my boss was walking to his car, who then yelled at me for it. FML

I agree, your life sucks 43 869

You deserved it 3 047

By T_Willl - 17/11/2010 03:43

Today, a customer was rude to me, and I was rude back. He then asked for my manager, and I told him I was the store manager. He then identified himself as the corporate owner. FML

I agree, your life sucks 16 984

You deserved it 57 671

Difficult

By stressed - 12/10/2014 06:40 - United States - Statham

Today, as a restaurant manager, I had a large party of difficult guests. They sat in their private room they'd reserved for three-and-a-half hours, then caused a huge scene when it was time to pay. One guy even ran at me like he was going to hit me. FML

I agree, your life sucks 36 968

You deserved it 2 681

Date night

By feminist - 17/06/2009 15:25 - Canada

Today, I got into a heated argument at a restaurant with a guy I am seeing because he refused to let me pay for the bill and I thought it was sexist. When he finally agreed, I gave the waiter my card, only to have him return a minute later telling me it was declined. FML

I agree, your life sucks 13 250

You deserved it 77 689

By jackzz - 09/04/2015 07:55 - Vietnam - Hanoi

Today, at the restaurant I work at, my own mom refused to give a tip and complained to my boss. FML

I agree, your life sucks 34 937

You deserved it 3 584

By richgirl - 25/02/2010 00:15 - United States

Today, I was doing takeout orders at the restaurant I work at. I spent a long while putting together this guy's $135.00 order. When he finally got there to pick it up, I told him to fill out the credit card slip. I looked at it after he left. He gave me a 40 cent tip. FML

I agree, your life sucks 28 154

You deserved it 4 562

kaybessxo 16

Monday 4 August 2014 9:13

Man that sucks. But the spoiled little **** had no reason to be rude. If he was the CEOs son he would've already known the policy. He was trying to get on your nerves for sure! Sorry OP. :(

HanBroman 20

Monday 4 August 2014 9:14

I think "I can't serve you then" would have sufficed

Comments

worldclassrager 39

Monday 4 August 2014 19:19

Well it might be possible you keep your job...if he just turned 21 I can understand the confusion

Omniprism 14

Monday 4 August 2014 19:59

He should have said who he was unless he was "secret shopping" you.

celinadepp 21

Monday 4 August 2014 20:38

How unlucky. ._. I understand how stressful it can be sometimes working with people, but we have to suck it up and not take it to heart. I hope you didn't lose your job.

BasketCase092 19

Monday 4 August 2014 20:39

I get ya. I work in customer service and sometimes, you just want to punch ******* in the throats. But sometimes it's better to say, "I can't serve you then" and walk away.

tim_jr628 6

Monday 4 August 2014 20:46

He should've known the policy, not your fault he's being an ass. Hope you got to keep your job!

cathrope 10

Tuesday 5 August 2014 3:26

i hope you didn't lose your job op. my feeling is that no one is above the policy

Omegapi197 12

Tuesday 5 August 2014 4:16

Unfortunately people lose it over swear words. Next time don't swear at least. Hopefully you learned your lesson.... Some customers suck but telling them off is not worth the consequences.

kacironi 13

Tuesday 5 August 2014 4:49

that sucks, you're pretty much ******. good luck

tonyfan00 38

Tuesday 5 August 2014 5:43

if you had actually said the F-bomb, that'd be one thing. But 'f-ing' gets you in trouble? Little brat needs to go to hell. And I feel for you. I've been in similar situations on both ends multiple times, and I agree it sucks.