Work: Today, my boss showed me a two-page letter from a customer, complaining...

By Anonymous - 17/04/2015 19:50 - Argentina

Today, my boss showed me a two-page letter from a customer, complaining about me because I couldn't honor a coupon that expired in 2009. He agreed that I did the right thing by refusing it, but said it would be a black mark on my record anyway due to the complaint. FML

I agree, your life sucks 31 353

You deserved it 1 946

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Same thing different taste

By bonedregardless - 15/09/2009 23:39 - United States

Today, at my cashier job, I got written up for accepting obviously photocopied coupons. Last week, I got written up for "inadequate customer service" because I refused to accept the same bogus coupons from the same customer. FML

I agree, your life sucks 48 661

You deserved it 2 430

By fuckdubstep51 - 21/07/2012 22:49 - United States - Willingboro

Today, my boss gave me a warning for "insulting our best customer" after she saw a comment on her customer card saying "stop giving this fat bitch free samples." My boss had written it in the first place, but refuses to either remember or admit it. FML

I agree, your life sucks 24 656

You deserved it 1 795

By nicbear - 15/06/2017 04:00

Today, I was fired from my job over a coupon a coworker offered me for bonus reward points. Apparently, it wasn't one I was entitled to. I never even looked at the coupon and assumed it was fine since they offered it to me. FML

I agree, your life sucks 4 173

You deserved it 509

Chill the **** out, Todd

By itsdezzz - 09/03/2016 23:43 - United States - Hatfield

Today, I noticed a customer looking for expired products in hopes of receiving a coupon from my store. I told them to let me know if they found anything. They promptly began following me around, telling me how to do my job, only to later file a complaint saying that I was harassing them. FML

I agree, your life sucks 20 599

You deserved it 1 371

By Sorry Not Sorry - 01/11/2016 14:01

Today, my boss bitched me out for a customer complaint. The complaint was me not laughing at the customer's joke of me asking for his ID and him saying no. I'm sorry, I've been getting this joke a least twice a day since I started working here two years ago. FML

I agree, your life sucks 9 474

You deserved it 650

By Anonymous - 20/01/2016 15:32 - United States - San Francisco

Today, a customer filed a complaint against me because my coworker took too long to do a price check. I hate my job. FML

I agree, your life sucks 21 207

You deserved it 1 334

By Anonymous - 25/04/2013 19:37 - United States - Norcross

Today, I had a formal complaint filed against me for being outrageously rude to a customer. All I did was tell a customer that she couldn't use food stamps at the movie theater. FML

I agree, your life sucks 49 631

You deserved it 2 912

The customer is always a dong

By Obviously works everywhere - 20/09/2017 23:15

Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML

I agree, your life sucks 3 934

You deserved it 219

By Almost Fired - 15/08/2019 12:00

Today, I got written up for insulting a customer last week, who then rang up to complain about my bad attitude. I was on vacation all last week. My boss doesn't believe me. FML

I agree, your life sucks 1 957

You deserved it 140

Make your mind up

By fuck you, boss - 21/12/2013 00:30 - United States

Today, my boss scolded me for being too friendly to our customers and told me to back off and let them do their thing. Less than an hour after doing as he said, he scolded me again, this time for slacking off and not asking them if they needed help finding stuff. There goes my bonus. FML

I agree, your life sucks 45 516

You deserved it 3 163

OhWhoCares 42

Saturday 18 April 2015 9:10

In these situations, you'll never win. Damned if you do, damned if you don't! Sorry OP.

Cads1 24

Saturday 18 April 2015 9:14

This is why I do not work in the retail industry.

Comments

BaronVonStudley 9

Sunday 19 April 2015 15:47

You have the right to include your written response to that complaint to be included in your employee file. Anyone anywhere can accuse anyone of anything so your response will balance that complaint. Most HR policy also allows you to escalate a matter beyond the supervisor you had issue with and if they don't get the hell out of that job because this is harmless but if it was sexual harassment you would have no avenue to complain.

misskati 2

Sunday 19 April 2015 17:21

Best rule of customer service: the customer is mostly WRONG

munchly 17

Monday 20 April 2015 5:48

Can you write up an anonymous complaint about your boss? :)

mikety 4

Monday 20 April 2015 6:46

That's the dumbest thing ever! customers are almost always wrong.

wordsandzombies 12

Monday 20 April 2015 15:11

Man, screw your manager and screw that customer.

PixelSword24 15

Tuesday 21 April 2015 0:22

Can't win against stupid.

iSaidPluh 2

Friday 24 April 2015 22:03

where's the logic...

_Secret_Agent_K_ 4

Friday 1 May 2015 2:14

I don't know why there is expiration dates... cuz where I work and have worked we always take them.."do what's best for the customer" it's BS ... you had X amount of days..