Work: Today, a customer filed a complaint against me because my coworker...

By Anonymous - 20/01/2016 15:32 - United States - San Francisco

Today, a customer filed a complaint against me because my coworker took too long to do a price check. I hate my job. FML

I agree, your life sucks 21 207

You deserved it 1 334

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Same thing different taste

The customer is always a dong

By Obviously works everywhere - 20/09/2017 23:15

Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML

I agree, your life sucks 3 933

You deserved it 219

By tired of my job - 29/10/2015 08:33 - Canada - Surrey

Today, I was at work, stocking shelves. A customer got mad because I was in the way of her "shopping time" and knocked down all the work I had done. FML

I agree, your life sucks 24 107

You deserved it 1 385

By anonymous - 30/09/2012 05:32 - Canada - Edmonton

Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML

I agree, your life sucks 27 653

You deserved it 2 015

By Anonymous - 07/03/2012 06:46 - United States

Today, at work, we had an extremely rude customer who started cussing at us, and my coworker started cussing back. I jumped on the register to quickly bring down the line, and apologized to everyone for the scene. A secret shopper was in the line and claimed that I was rude. I got written up. FML

I agree, your life sucks 29 910

You deserved it 2 476

By KatieElizabeth - 27/10/2013 04:57 - United States - San Francisco

Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML

I agree, your life sucks 41 532

You deserved it 2 738

By bad_luck - 31/12/2010 15:51 - United States

Today, my boss sent me home from work because she saw me not checking under my customer's cart to see if they had any hidden groceries. I didn't check because the customer threatened to "kick my ass" if I "accused him of stealing" by checking. FML

I agree, your life sucks 26 338

You deserved it 8 491

By notfuckingpaidenough - 13/06/2015 11:45 - United States - San Leandro

Today, a man tried to rob the store I work at. Before the guy was taken by the cops, he complained to my manager for "unfriendly behavior". He took it seriously and bitched me out for not providing "quality service" to our customers. FML

I agree, your life sucks 31 502

You deserved it 2 073

By Anonymous - 17/04/2015 19:50 - Argentina

Today, my boss showed me a two-page letter from a customer, complaining about me because I couldn't honor a coupon that expired in 2009. He agreed that I did the right thing by refusing it, but said it would be a black mark on my record anyway due to the complaint. FML

I agree, your life sucks 31 352

You deserved it 1 946

Slackers

By Anonymous - 17/02/2016 21:36 - New Zealand - Auckland

Today, my boss told me that people from work have been complaining about me. Apparently, I'm not doing part of their jobs for them, and the other manager sometimes does. FML

I agree, your life sucks 21 090

You deserved it 1 514

By retail hell - 12/07/2015 13:11 - United States - Waterbury

Today, a customer berated me and told me to stop whining because I have to work on the weekend. What did I do to deserve this? I said, "Hi, how are you doing today?" FML

I agree, your life sucks 26 473

You deserved it 1 922

jarrahj 19

Thursday 21 January 2016 0:20

Customers always right, what a load of crap.

afkwarrior 25

Thursday 21 January 2016 0:22

Should have referred them to your coworker to get a price check on their attitude, then walked away whilst they tried to work out what that even means. sorry, op. retail is a bitch.

Comments

Alup132 22

Thursday 21 January 2016 0:17

Maybe you could talk to a higher up and get this sorted out. Well, that stinks nonetheless.

arano 29

Thursday 21 January 2016 0:17

Ah, the joys of retail. I know how that goes, OP. Just remember it wasn't your fault, and that customer was an ass. FYL

jarrahj 19

Thursday 21 January 2016 0:20

Customers always right, what a load of crap.

afkwarrior 25

Thursday 21 January 2016 0:22

Should have referred them to your coworker to get a price check on their attitude, then walked away whilst they tried to work out what that even means. sorry, op. retail is a bitch.

The12thPaladin 8

Thursday 21 January 2016 0:29

price check is when an item doesn't have a barcode or price tag and they have to look up the price. (i believe)

FelicityWishes 32

Thursday 21 January 2016 0:43

#4 knows this and was making a joke. :-)

fuckfuckityfuck 16

Thursday 21 January 2016 0:27

This is why I hate people.

ShadowStarEXE 35

Thursday 21 January 2016 5:59

#5, yep, I agree. Hello, fellow people hater.

LilMissCanadian 22

Thursday 21 January 2016 0:34

Sometimes you just can't explain the stupidity of others.

FelicityWishes 32

Thursday 21 January 2016 0:40

I hope that complaint wasn't taken seriously. Retail work becomes worse when your manager/supervisor sides with the customer and you get in trouble for dumb things like that.

Brandi_Faith 33

Thursday 21 January 2016 5:50

I completely agree. It sucks to have customers yell at you and stuff, but it's totally tolerable if your manager knows they're idiots and just ignores them. However if your boss believes every word they say and just gets mad or writes you up for everything the customer is mad about, than that makes the job infinity worse!

diego92 13

Thursday 21 January 2016 0:50

That's so unfair!

tlnorman 18

Thursday 21 January 2016 0:57

I worked in customer service for years customers are horrible. I always try to nice when I go to stores because I know they're getting paid like shit and treated like dirt. I hated my customer service jobs plus the managers were always assholes as well.

rocker_chick105 31

Thursday 21 January 2016 6:59

People who have worked retail/customer service are always the best customers because they get it. If the store is busy they aren't bitching about not having an item out. They try to put things back close to how they found them. I wish more people could understand.