By Anonymous - 17/04/2015 19:50 - Argentina

Today, my boss showed me a two-page letter from a customer, complaining about me because I couldn't honor a coupon that expired in 2009. He agreed that I did the right thing by refusing it, but said it would be a black mark on my record anyway due to the complaint. FML
I agree, your life sucks 31 353
You deserved it 1 946

Same thing different taste

Top comments

In these situations, you'll never win. Damned if you do, damned if you don't! Sorry OP.

This is why I do not work in the retail industry.

Comments

The customer isn't always right. They do have a right to be heard. And an intelligent manager should review and assess any complaint in context to its reasonableness. Sorry my friend but your manager does not appear to be intelligent

erizonkim 17

Wow, some customers can't help being an asshole huh

Fight it! Take that malarkey to HR and ride it 'til it bleeds!

Retail customers are retarded man, my brother got fired over a bag of chips!

I hate when customers pull the "honor" card. It's like, things change in our stores, things expire and deals don't last. We are "honoring" on our end, but they aren't "honoring" us.

Next time call the boss over. Introduce him by name, so the complaint letter come in on him instead.

Your boss should have thrown out the complaint after they knew what it was about, sorry OP

Your boss just went full retard, you never go full retard..