By thankyouforcalling - 01/06/2015 22:46 - United States - Bremerton

Today, the phone lines at work have been cutting out in the middle of calls. I'm a receptionist at an animal hospital. I now have less than two minutes to figure out what's wrong with a client's pet and how best to schedule them before I become "That rude bitch who hung up on me." FML
I agree, your life sucks 28 325
You deserved it 2 114

Same thing different taste

Top comments

Explain at the start of the call that the phone lines are bad and that if it cuts out that you're not hanging up on them. They'll call back or at the very least not think you're a bitch :)

I understand how that is annoying, but at least you know that it will happen and you can tell your clients at the beginning of a call.

Comments

You mean your ex-boyfriend right? AmIrightpeople?

rocker_chick23 27

No you're not right. This FML has nothing to do with relationships

I would of explained it before hand and got a number to call back for when you got disconnected so you weren't thought of as that rude bitch.

So you're spending those two minutes on FML? ???

Assuming they're calling and on FML at the same time. If that was the case, they have bigger problems, like looking at losing their job.

It's important not to be a bitch when helping someone with their bitch.

bibble27 9

Two minutes spent posting on fml. Jk I know these posts take forever to upload .

Good thing you're spending those less than 2 minutes on FML;)

Just explain the phone lines suck at the beginning of the call or if you're desperate maybe call some of them back using a cell phone.

usnwife 18

"Thank you for calling ____. We are currently having some issues with our phones, may I have your name and call-back number in case we are disconnected?" Then continue as normal. Disconnected? You can call them back (maybe on your cell if its allowed instead?) and you're not a bitch! Problem solved.

Haha I'm also a veterinary receptionist. Good luck!