Work: Asshat

Asshat

By no compassion - 16/04/2013 10:50 - United States - Aurora

Today, working in customer support, I received a call from a woman who'd just been robbed. My supervisor asked what was taking so long; I told him that she was hysterical. He took my phone and told her to call back when she had her "shit together", then hung up. I take orders from this dude. FML

I agree, your life sucks 45 375

You deserved it 4 023

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Same thing different taste

By jacks_smirking_revenge - 06/03/2009 22:31 - United States

Today, while out to lunch, my sister called me and asked me to pick her up from the mall. I told her she'd have to wait. She got pissed off and started cursing at me, so I hung up on her. She called me back 37 times until I answered and yelled "WILL YOU LEAVE ME THE FUCK ALONE?" It was my boss. FML

I agree, your life sucks 23 681

You deserved it 52 386

We all hate cold callers

By Adrian - 03/02/2022 14:01

Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML

I agree, your life sucks 837

You deserved it 171

By Anonymous - 15/05/2015 20:58 - United States - Evanston

Today, at work, I was about to close a big sale, when a coworker rushed over and said there was a call for me in the office. He heavily implied my mom had died, and I rushed out. After I figured out there was no call and that my mom was fine, he'd already stolen my sale and the commission. FML

I agree, your life sucks 39 116

You deserved it 2 391

By KatieElizabeth - 27/10/2013 04:57 - United States - San Francisco

Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML

I agree, your life sucks 41 533

You deserved it 2 738

By gotta euthanize em all - 29/11/2014 19:45 - Canada

Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML

I agree, your life sucks 32 997

You deserved it 3 710

By suspended - 09/08/2014 00:16 - Australia

Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying, "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML

I agree, your life sucks 26 628

You deserved it 41 248

Crisis

By Anonymous - 07/07/2023 18:02 - Canada - St. Catharines

Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML

I agree, your life sucks 842

You deserved it 140

By ring-a-ding-ding - 06/12/2014 05:18 - United States - Sparks

Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML

I agree, your life sucks 37 192

You deserved it 3 588

By IGiveUp - 07/10/2018 13:30

Today, at work, I took a call from an angry customer. After listening to his problem and fully explaining how we could fix it, he called me a stupid girl and said I need more training as I obviously know nothing about my job. I'm the company training coordinator. FML

I agree, your life sucks 2 999

You deserved it 216

Thanks for your help

By forgotten - 28/02/2013 00:42 - United States - Phoenix

Today, I saw my car being broken into on the street below my apartment. Too scared to stop them myself, I called the police. Before I could even tell them what was going on, they put me on hold. It was a good 5 minutes before I realized they'd hung up on me. FML

I agree, your life sucks 33 214

You deserved it 3 989

deloria_fml 22

Tuesday 16 April 2013 19:06

You have the worst boss. I'm proud of you for treating her like a person though.

ManInTheMachine 19

Tuesday 16 April 2013 19:06

OP: What the **** man? Supervisor: What? All she has to do is disarm the robber without getting herself and others killed, restrain him, and call the cops! Shit, people these days can't do anything... Your supervisor is obviously Clark Kent, OP. He just can't understand how us mere mortals handle things.

Comments

Wizardo 33

Tuesday 16 April 2013 19:17

Horrible Bawses, they need to be taken care of...

ThatOneDrummer 8

Tuesday 16 April 2013 20:46

bosses*

lambda_fml 40

Tuesday 16 April 2013 19:18

You told your boss that the woman was hysterical, did you bother to tell him why?

annie_nk 22

Tuesday 16 April 2013 19:22

Customer support is starting to become more and more deceitful thanks to jerk offs like OPs supervisor.

NickaPLZ 26

Tuesday 16 April 2013 19:26

Wow, I'd like to work for your company...

gracehi 31

Tuesday 16 April 2013 19:30

So you could have the pleasure of flipping off the boss and taking a dramatic exit as you quit? Perhaps with fireworks?

NickaPLZ 26

Wednesday 17 April 2013 6:09

It was supposed to be sarcastic... But I guess it didn't come out how I wanted it to. But seriously, it sounds like her job sucks with that prick galavanting around the office projecting his penis into his associates affairs...

joethebiden 8

Tuesday 16 April 2013 19:30

Could have been worse. You could have been a 911 operator under the same circumstances.

perdix 29

Tuesday 16 April 2013 19:33

Yes, you are customer support, not a grief counselor. You can't be missing calls while this lady is just blubbering away. Are you sad to be working for someone who is effective?

iliveinchaos 6

Tuesday 16 April 2013 19:44

I really hope you put together something and report him to HR or to his supervisor(s).

RedPillSucks 31

Tuesday 16 April 2013 20:30

It's unlikely that a call center HR person would care to correct the situation. Call center workers are always on the clock, and don't have time to coddle the customers unless the customer is marked in the computer as "special" meaning spends a lot of money. Sadly, this is the normal state of affairs in the service industry.