Been around the world and I, I, I, I can't find my luggage

By 1942ford - 23/07/2013 02:18 - United States - Lynnwood

Today, I called an airline to try to locate a bag I left on a flight. When I told the phone rep which airport I flew into, he asked me what city it was in. He paused after I told him, then asked me what state Seattle is in. I don't think I'll be getting my bag back. FML
I agree, your life sucks 46 214
You deserved it 3 820

Same thing different taste

Top comments

Chellybelly92 14

That's some good Edmacation right there.

Comments

Hold loose, I think he or she might be thinking of Portland, which is in both Washington and Oregon, or Kansas City, same thing Just playing devils advocate Or this person was seriously clueless, Everyone knows Seattle is in Maine. :)

No, no, Seattle is in Mariners...... Wait, wrong order.

I'm from Australia and even I can tell you that Seattle is in Washington State. What a dumb ass

I see what you did there, you funny guy. Sydney is in Colorado, right?

That's sad...with Springfield or Lansing that's a legitimate question...and myself I am not sure if there is more than one Seattle...

Thomas6792 7

sacrifice to the airport gods

One reason might because it was outsourced or the other might be because all call centers record the calls and reps are supposed to take confirmation of little detail from the caller. This is required by law just in case the company is sued, then they present the call recording. No wonder we are asked silly questions when we call customer support.

I work right by Seatac airport in Seattle. LOL Wish I could grab your bag for you. :( Good luck!

I don't think that just because the rep didn't know which state Seattle is in, that you should just write off your luggage. There's a very good possibility that they just have to enter information into a computer system, and have to confirm all that information. I talk to insurance companies all the time for a living, and you wouldn't BELIEVE the idiotic questions they ask, but it's because they read off a script that they have to follow.

TcheQ 12

Um. It's called outsourcing. The person you spoke to was probably an indian call centre who puts on a good american accent. I don't know what airport or state Seattle boasts either. 2-wise-monkey-land?

Has it not occurred to anyone that there just may be another city named Seattle in a different place that also has an airport? Lets not just jump top conclusions that the person on the phone is an idiot. You would've been posting on here about how he thought you were talking about Seattle Washington when you were actually talking about Seattle Mexico and how pissed you are because he assumed that.

There isn't another city named Seattle. When there are multiple cities with the same name it generally means that one city was named after the other. Seattle is named after a local Native American chief and there aren't any other cities named after it. That said, I agree that one shouldn't just expect people to know which state Seattle is in unless they know the person they're talking to is American.

Honestly I kinda hope op loses their bag forever. It's this kind of attitude that makes people hate Americans. You do realize that the person probably is required to ask that question. Now, it's been proven that a ton of Americans have no clue where Canada is. Now that's sad.

#83 You're being entirely stereotypical. So what you're saying is that, no one in Canada is ignorant like OP? Why don't you talk about the author herself, instead of disrespecting a country's citizens? You can hate the OP's attitude, and think that the OP doesn't know where Canada is, but that doesn't mean that everyone is ignorant of geography. It's that kind of attitude that makes me hate foreigners who generalize other people.

Skofnung 4

You think that's bad? There was a survey done where 1400 Americans were asked to find the USA on a world map; 37% of them could not find it. The country where they LIVE, these people have no idea where it is located. I bet money they were all southerners too. I hate the southeastern states, they make the rest of us look stupid.