OP, I'm sorry that happened to you! I work at a Sephora and I promise that you can return the moisturizer and try something else!! WE WANT TO HELP YOU!!

You believe everything a salesman promises you? Shame.

Do you mean the lotion left a rubbery residue, or you had an allergic reaction that made you feel rubbery? Either way, you're supposed to test in a small area before the full application for this exact reason. Most lotions they'll even let you test before you buy (though I don't know for that particular store).

Gomu Gomu noooooo...~

Turn around and return it! Especially if this happened within a few days to even a week they should take it back! Tell them what happened. If for some reason you get a cranky worker, contact the manager! Theyre really good with letting you return or swap!

That's a treat?

im soo sorry you had to go through that :( i hope you find out what went wrong!!

Stick with natural products with very few ingredients Coconut oil works great and you can add some essential oils such as frankincense to benefit your skin

Yikes. They should test products somewhere other than your face first. Allergy?

Sephora has a great return policy. Next time, ask for a sample.