I would refuse service to anybody who cannot be respectful to me. I would rather be homeless than work for someone who tells me I'm not worthy of getting respect simply because they might lose a few customers. If buisnesses backed their employees and encouraged them to refuse service to rude customers people would learn that their actions have consequences. If I ran a buisness there would be a wall of shame. It would have a picture and name of every person not allowed back on the premises because they were not respectful of my employees. When you treat the employees correctly they will be more likely to help you in emergencies. Plus you will build up a select clientel of good people who will appritiate the work you do to provide the service to them.

I agree with most of your statement 85. And I think that it's smarter for he owners to back their employees up and that way they only have good clientele, who are all happy. However, I highly doubt you'd rather be homeless and starving then wait on rude idiots. Your pride won't get you fed.

I have a low tolerance for the shit people give me so I would definitly lose my job over something like that. Im not saying everyone should or that its the right way but it is what would happen.

Don't drop Mike, he might get hurt

Is forks stabbed into eyes better? I only have 2 options.

I completely agree 33! Couldn't have said it better myself. *rapidly applauds as 33 leaves stage*

Or the custoners should realize that they have to pay for everything they order not just the big stuff.

I have worked in a restaurant and have always told them it would be extra charge for something that doesn't normally come with food. That doesn't keep them from complaining. I had one customer who wanted our chili tamale dinner and wanted queso on it. I told them there would be an extra charge and they told me it was fine. When they paid for their order and set down we could hear them all the way in the back bitching so loud that it costed 50 cents more for queso added. I actually seen a customer get up from their table and hand them a dollar and tell them to shut up no one wanted to hear it. We thanked the lady before she left since we as workers couldn't say anything to him since he agreed to the extra charge in the first place

From the way the FML is worded, they may have been getting extra sauce, and dipping sauce may have been provided anyway, so it could be that OP's restaurant was perfectly fine and they just threw a tantrum over nothing. Although I agree that, if dipping sauce is charged extra, then they should make customers aware.

It sounds like the meal comes with a certain amount of sauce, and if you want any more sauce in addition to what comes with the meal, then you have to pay for it. That's pretty standard at most restaurants, and there's certainly no need to take it out on the waitstaff who have no control over company policy.

Im sure its because they arent paid much at all ive seen 2.80$ an hr a lot but my info could be wrong i havent looked in to it much

federal tipped wage in the United States is 2.13 an hour. tips are how servers survive and pay the bills

The Fed minimum wage is the legal minimum wage you can get. If your (very low, I made 2.13/hr) hourly wage plus your tips don't add up to the minimum wage, your employer is responsible for topping it up. Per pay period, not per hour.

I think it is so silly to look to customers to pay wages.