He might have understood you if you explained what happened.

................................... #36 has got a good point

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That sucks. (Although, honestly, I would've ran out with the shirt still on me.) But that's just me.

That's rediculous. They should know that the damn fire alarm went off. Morons.

Yet another reason to ignore fire alarms. I usually ignore them unless they are type that ring loud enough to give me a headache.

uhh.. that's retarded. surely they would understand circumstances are different when a fire alarm goes off.. and because they didn't, surely they can be sued for negligence and not to mention, ignorance of their customers safety and wellbeing. im sure it'd be illegal due to how they reacted? this would make an interesting court case lolls =P im not being serious about the suing btw ;] but I think it is illegal owing to how they reacted ^^;

Sure, lots of people linger during an alarm, even in a mall, looking around at other people trying to decide if it's really an emergency. HOWEVER! This person was in the change room and couldn't see what was happening. If you're isolated in a small box and a siren goes off, it's going to make a person panic much easier than if they're surrounded by people they can take cues from of how to handle the situation. So her panic is understandable, and the store should not penalize people for exiting during a fire alarm, particularly not if it's a loyal customer who returned the merchandise afterwards.

That's just stupid. I'd ban myself from that store and tell everyone how much it sucks.

Contact a newspaper, claim the store is trying to encourage people to risk their lives by wasting time changing back to their own clothes, and tell the journalist you think money is more important to them than the lives of their customers. And as long as you state the facts, they can't sue you or anything. In fact, they will probably correct their mistake, issue an apology, and attempt to give you a compensation in order to prove everyone that they are not greedy assholes. If it doesn't work, take them to court. They did encourage you to risk your life. I mean, if there was a fire now in that store then some people, after hearing your story, may waste minutes changing back to their clothes, possibly risking their lives. And anyway if you had taken that shirt off in the store before leaving and got hurt somehow because there was a real emergency, they would be held responsible for putting you in danger by requiring that you change back. You might even be able to argue that the detectors at the door should automatically turn off when the fire alarm sets off, because they encourage people to change before leaving. You could also sue them for discrimination because in order to ban you they need a good but most of all VALID reason (otherwise they are discriminating against people). And in this case, they don't have a valid reason. A letter from your lawyer should be enough to scare them in repairing their mistake. They can't afford such bad advertisement, and they know they can't win this in court.