Customers and Work: Jan scams again

Jan scams again

By jb100 - 24/07/2015 20:08 - United States - Perryville

Today, as I was working at a bakery, a woman stormed in, cut in front of the line, and began yelling at me. She claimed I didn't give her a sandwich earlier and demanded a refund. She got the refund out of my paycheck, and as she was leaving she muttered, "Ha, works every time." FML

I agree, your life sucks 31 269

You deserved it 2 201

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Same thing different taste

By WellFineThen - 17/04/2017 05:00 - United States - Cedar Falls

Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML

I agree, your life sucks 4 989

You deserved it 281

By cassiebee - 04/11/2012 14:16 - United States - Morgan

Today, at work I was trying to be nice and give a customer a discount because she was having trouble finding money to pay for her food. Everybody behind her then demanded a discount as well. FML

I agree, your life sucks 15 135

You deserved it 29 320

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 993

You deserved it 4 048

By okay - 22/07/2015 04:58 - United States - Woodstock

Today, a customer complained he never got his sandwich, even though I put it in the oven, dressed it up and served it to him. When I went to clear his table off, I saw the sandwich basket. We had to give him his money back. FML

I agree, your life sucks 27 595

You deserved it 2 320

Are you OK, hun?

By Lillian - 25/12/2020 01:58 - United States

Today, I walked into a store to buy a type of bread I like. The stuff was sold out, so I asked an employee when they'll be restocking it. The employee yelled at me, because, "They do have that bread," walks to the isle, and then when she saw that they really were out of the bread, she walked off. FML

I agree, your life sucks 1 222

You deserved it 133

Customer service

By breadcrumb - This FML is from back in 2015 but it's good stuff - United States - Kansas City

Today, while at work, a customer, who was also on his phone, rudely asked what kinds of bread we had for his sandwich. After I told him we had many different kinds to offer, he cut me off, told me to stop playing stupid, and stormed out after holding up a long line of people. FML

I agree, your life sucks 25 327

You deserved it 2 189

By tired of my job - 29/10/2015 08:33 - Canada - Surrey

Today, I was at work, stocking shelves. A customer got mad because I was in the way of her "shopping time" and knocked down all the work I had done. FML

I agree, your life sucks 24 110

You deserved it 1 385

By pizza girl - 30/08/2013 04:33 - United States - Nettleton

Today, a lady cussed me out for not bringing her salad and pizza to her table. She then wanted her money back. I work at a buffet; a self-serve buffet. FML

I agree, your life sucks 49 971

You deserved it 2 809

By Anonymous - 13/01/2011 23:00 - United States

Today, while working at a dollar store, I was clobbered by a woman because apparently, I was ripping her off by charging two dollars for two doughnuts. She didn't understand that she couldn't buy multiple items at once for one dollar. FML

I agree, your life sucks 33 505

You deserved it 2 678

By Anonymous - 20/06/2013 19:15 - Germany - Paderborn

Today, at work, a woman demanded a refund for a video game. She had no receipt, so due to company policy, I couldn't refund her. She reacted by loudly accusing me of being racist, then yelled that she'd see me in court as she finally stormed out. FML

I agree, your life sucks 48 091

You deserved it 3 139

FunnnyGirrl 19

Saturday 25 July 2015 14:50

People really suck sometimes! Your manager should've insisted on a receipt or proof of purchase, instead of taking money from your pay! Sorry OP!

Arot6 17

Saturday 25 July 2015 14:48

Do you not have cameras for just that situation?

Comments

Arot6 17

Saturday 25 July 2015 14:48

Do you not have cameras for just that situation?

ohSNAPyall 26

Saturday 25 July 2015 20:53

Might take too much time, especially if they were busy. But this expense should have come out of the restaurant's expenses, not the cashier's.

FunnnyGirrl 19

Saturday 25 July 2015 14:50

People really suck sometimes! Your manager should've insisted on a receipt or proof of purchase, instead of taking money from your pay! Sorry OP!

Zoey5683 17

Saturday 25 July 2015 15:50

I thought that was always the first thing they do o.o

kbecks87 16

Saturday 25 July 2015 16:35

She could have actually bought (and gotten) a sandwich then left. Only to return later with the receipt and claimed to have never gotten the sandwich. Unfortunately, it happens all the time.

gracehi 31

Saturday 25 July 2015 16:46

The refund shouldn't have come out of the OP's pay at all. Pretty sure there are laws against that sort of thing.

Hunkapoo 19

Saturday 25 July 2015 17:23

going along with #30, there also isn't any proof, of anything. your manager clearly has no common sense. this is why I believe "the customer is always right" protocol some bosses and managers go by is bull. It allows not all, but many crappy people to screw you over like this.

Shade1982 20

Monday 27 July 2015 15:12

Well, to be honest, there is no mention of any manager in the post. So it could be op decided to refund out of his/her pocket to avoid the hassle. It's possible the manager wasn't involved at all, before we go blaming anyone...