Customers and Work: Pipe down, Pam

Pipe down, Pam

By goshoveafuckingfrappuccinoupyourvagyoupsychocunt - 07/09/2013 21:43 - United States - Midlothian

Today, a customer kept harassing me and threatening to sue me for all I'm worth because I wouldn't give her a free refill. Her reasoning was that it's "illegal" to deny people a free refill if there's still a little drink left in the cup. FML

I agree, your life sucks 49 214

You deserved it 3 894

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Same thing different taste

By Anonymous - 03/07/2018 15:00

Today, I was verbally harassed by a customer because I wouldn’t give her special treatment after her meal was incorrect. I offered her a refund and a coupon for a free meal, which she refused before calling me a stupid kid who wouldn’t do anything to help her. FML

I agree, your life sucks 3 606

You deserved it 234

By I hate my job - 08/06/2013 22:20 - United States

Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML

I agree, your life sucks 56 921

You deserved it 4 310

By WellFineThen - 17/04/2017 05:00 - United States - Cedar Falls

Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML

I agree, your life sucks 4 994

You deserved it 281

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 998

You deserved it 4 049

By really - 26/03/2017 00:00

Today, a customer left their shopping cart behind their car and backed into it. She then came inside and threatened to sue me personally for not sending someone to collect it from where she left it. After 5 minutes of her yelling, I finally got a word in edgeways: I don't work there. FML

I agree, your life sucks 6 283

You deserved it 360

Chill the **** out, Todd

By itsdezzz - 09/03/2016 23:43 - United States - Hatfield

Today, I noticed a customer looking for expired products in hopes of receiving a coupon from my store. I told them to let me know if they found anything. They promptly began following me around, telling me how to do my job, only to later file a complaint saying that I was harassing them. FML

I agree, your life sucks 20 612

You deserved it 1 372

By eat my fucking ass, boss - 06/12/2013 23:37 - Australia - Melbourne

Today, a customer threatened to come back later and shoot the whole place up. Why? I didn't give him a discount on his beer. My boss's reaction when I called the police: "Why didn't you give him the discount?!" Last week he bitched me out for letting a girl off for being a few cents short on hers. FML

I agree, your life sucks 45 449

You deserved it 3 276

By harrington61 - 19/05/2013 21:27 - United States - Midland

Today, the extremely uncooperative client whom I'm trying to defend in court sent me a letter in which he threatened to sue me, because charging him for my services supposedly violates his "constipational rights". FML

I agree, your life sucks 51 310

You deserved it 3 922

By Neanderthals walk among us - 04/08/2013 19:09 - Hungary - Budapest

Today, a customer screamed at me, because her iced coffee tasted exactly like coffee, and she hates coffee. Sadly, this isn't even the most insane person I've had to deal with at this job. FML

I agree, your life sucks 51 577

You deserved it 3 155

By I hate retail - 17/10/2016 22:12 - United States - Phoenix

Today, I got yelled at by a customer for refusing to give a found credit card to a woman it didn't belong to. FML

I agree, your life sucks 11 070

You deserved it 771

cosicosei 22

Sunday 8 September 2013 2:38

That sounds like a rule I'd love!

lolita88_fml 27

Sunday 8 September 2013 2:42

Ignore her and move on. There is no case there so let her sue, she'll be laughed out of the courtroom and hopefully fined for wasting time.

Comments

rawrjuju 5

Monday 9 September 2013 2:26

Should of told her you were gonna call the police because she was disrupting the flow of business and you feel threaten.

jsc9306 14

Monday 9 September 2013 5:27

Gotta love doing customer service jobs. Ugh.

WhiteCrimson 23

Monday 9 September 2013 10:00

Fill her up Scotty, or face the wrath of Darfmanager!

Gingerette 8

Monday 9 September 2013 12:46

I don't understand that crap; I have never been to a place where "fancy" coffee is sold, and free refills on said coffee were offered.

Goblin182 26

Monday 9 September 2013 13:11

I wonder if my local bar knows about this rule.

thejimler 9

Monday 9 September 2013 15:31

Can we make a law for immediate sterilization and barring from higher employment if you are found guilty of trying to sue for indefensibly stupid reasons?

kalbrek009 20

Monday 9 September 2013 19:32

The customer is always right...except when they're wrong (as in this case), there's no law or policy I've ever heard of to validate what she claimed..if in doubt, call the manager to set her straight (make sure you talk to the mgr privately about it before sending them to talk to her though)

jimmywithsalt 19

Monday 9 September 2013 23:00

Love the username! And I'm sorry, OP - customer service just sucks.

DWordHead16 19

Tuesday 10 September 2013 5:42

I love when people make up shit. Although that's absolutely pathetic. I hope you didn't give her a refill. Maybe to shut her up and not cause a scene, although what she did sounds ridiculous enough.. Sorry you got crazy people like that to deal with.