Customers and Work: Pipe down, Pam

Pipe down, Pam

By goshoveafuckingfrappuccinoupyourvagyoupsychocunt - 07/09/2013 21:43 - United States - Midlothian

Today, a customer kept harassing me and threatening to sue me for all I'm worth because I wouldn't give her a free refill. Her reasoning was that it's "illegal" to deny people a free refill if there's still a little drink left in the cup. FML

I agree, your life sucks 49 208

You deserved it 3 893

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Same thing different taste

By Anonymous - 03/07/2018 15:00

Today, I was verbally harassed by a customer because I wouldn’t give her special treatment after her meal was incorrect. I offered her a refund and a coupon for a free meal, which she refused before calling me a stupid kid who wouldn’t do anything to help her. FML

I agree, your life sucks 3 599

You deserved it 233

By I hate my job - 08/06/2013 22:20 - United States

Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML

I agree, your life sucks 56 917

You deserved it 4 310

By WellFineThen - 17/04/2017 05:00 - United States - Cedar Falls

Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML

I agree, your life sucks 4 989

You deserved it 281

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 993

You deserved it 4 048

By really - 26/03/2017 00:00

Today, a customer left their shopping cart behind their car and backed into it. She then came inside and threatened to sue me personally for not sending someone to collect it from where she left it. After 5 minutes of her yelling, I finally got a word in edgeways: I don't work there. FML

I agree, your life sucks 6 279

You deserved it 360

Chill the **** out, Todd

By itsdezzz - 09/03/2016 23:43 - United States - Hatfield

Today, I noticed a customer looking for expired products in hopes of receiving a coupon from my store. I told them to let me know if they found anything. They promptly began following me around, telling me how to do my job, only to later file a complaint saying that I was harassing them. FML

I agree, your life sucks 20 598

You deserved it 1 371

By eat my fucking ass, boss - 06/12/2013 23:37 - Australia - Melbourne

Today, a customer threatened to come back later and shoot the whole place up. Why? I didn't give him a discount on his beer. My boss's reaction when I called the police: "Why didn't you give him the discount?!" Last week he bitched me out for letting a girl off for being a few cents short on hers. FML

I agree, your life sucks 45 447

You deserved it 3 274

By harrington61 - 19/05/2013 21:27 - United States - Midland

Today, the extremely uncooperative client whom I'm trying to defend in court sent me a letter in which he threatened to sue me, because charging him for my services supposedly violates his "constipational rights". FML

I agree, your life sucks 51 305

You deserved it 3 920

By Neanderthals walk among us - 04/08/2013 19:09 - Hungary - Budapest

Today, a customer screamed at me, because her iced coffee tasted exactly like coffee, and she hates coffee. Sadly, this isn't even the most insane person I've had to deal with at this job. FML

I agree, your life sucks 51 575

You deserved it 3 154

By I hate retail - 17/10/2016 22:12 - United States - Phoenix

Today, I got yelled at by a customer for refusing to give a found credit card to a woman it didn't belong to. FML

I agree, your life sucks 11 066

You deserved it 770

cosicosei 22

Sunday 8 September 2013 2:38

That sounds like a rule I'd love!

lolita88_fml 27

Sunday 8 September 2013 2:42

Ignore her and move on. There is no case there so let her sue, she'll be laughed out of the courtroom and hopefully fined for wasting time.

Comments

aLiYaaH_fml 17

Sunday 8 September 2013 10:05

Haha, can't u call security on her?

Aspen_Grace33 27

Sunday 8 September 2013 11:12

If only this was true with gas when your gas tank still had some in it!!!

Xalandra 17

Sunday 8 September 2013 11:25

Another fine example of how the customer is NEVER right.

brandoneyez1 25

Sunday 8 September 2013 13:09

First, you have to love her rationing, second what's the big deal about a refill. I know it's not you and its always a company decision on free refill or buy another drink... However, great customer service of your company would be to offer free refills. Honestly, most places offer them.

TheDrifter 23

Sunday 8 September 2013 16:22

She works at a coffee shop. Look at the user name. If there's somewhere that offers free refills on $6 drinks, let me know, as I've only ever seen free refills on soda in restaurants never cappuccino.

Omniprism 14

Sunday 8 September 2013 16:15

Interesting thought process she has.

KainMoogle 21

Sunday 8 September 2013 16:22

Talk to her in the baby voice and tell her she can't have more until she finishes what she already has

grene11061 6

Sunday 8 September 2013 17:30

People are morons

thewife5 19

Sunday 8 September 2013 18:14

If we're talking about soda... Seriously annoys me that places are charging $2 and better for a fountain soda and charge .75 or better for a refill... Nickle and dimeing people will cost you more customers than the .03 it's actually costing to fill a soda cup.

ChibiChibi_fml 27

Sunday 8 September 2013 18:56

Even if it was soda that doesn't give the lady the right to bitch and rant and an innocent person. It's not the OP's place to question store policy and give away the stores product without permission. A person could lose their job doing something like that and one random stranger is not worth the OP's job.