er, yeah, if someone's having a panic attack you do need to take care of them. It doesn't matter why. If she was panicking about something that was actually panic-worthy, that wouldn't be a mental health problem, would it?

I do feel bad for you in the sense that with a job such as yours it can be pretty stressful dealing with such situations. However, I am a person who suffers with an anxiety disorder myself, and I can totally understand what it must be like for this woman. Before I went on medication, I used to have panic attacks because of the most inane things, ie, I'd be at work, trying to focus on an important task, and I'd have difficulty concentrating because the phone lines would be ringing off the hook. As it turns out, my condition is due to a chemical imbalance in my brain known as Serotonin Deficiency Syndrome. So while I do have some sympathy for you, because I myself have some experience working with dispatch and I understand that dealing with people calling in can sometimes be difficult and stressful, I'd say this is more of an FML for HER.