Work: Today, a customer screamed at me, because her iced coffee tasted...

By Neanderthals walk among us - 04/08/2013 19:09 - Hungary - Budapest

Today, a customer screamed at me, because her iced coffee tasted exactly like coffee, and she hates coffee. Sadly, this isn't even the most insane person I've had to deal with at this job. FML

I agree, your life sucks 51 575

You deserved it 3 154

Winter: Snow and Funny News
Snuggle up and laugh with our winter stories, where snow isn't the only thing sliding around! More…

Previous FML Next FML

Same thing different taste

By localbarista - 03/08/2011 23:46 - United States

Today, a customer threw his cup of coffee at me screaming that it wasn't hot enough. Well, maybe it wasn't hot enough for him, but it was sure hot enough to burn me. FML

I agree, your life sucks 39 381

You deserved it 2 432

By Anonymous - 05/04/2013 16:26 - United States

Today, while working the drive-through, a woman ordered a large coffee with four creams. I handed her the coffee, and she took a sip. She then hurled it at me, screaming, "I said four creams, not five!" and sped off, leaving me drenched in hot coffee. FML

I agree, your life sucks 41 991

You deserved it 3 034

By I hate my job - 08/06/2013 22:20 - United States

Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML

I agree, your life sucks 56 917

You deserved it 4 310

Get on with it

By Anonymous - 07/04/2014 00:20 - Australia - Spearwood

Today, at the café I work at, I was yelled at by a woman because the drinks and food she ordered were "taking too long". Before I had the chance to get a word in, she stormed out and said she would never come back. I didn't get the chance to inform her that she hadn't ordered yet. FML

I agree, your life sucks 47 978

You deserved it 3 554

By UFVKNP - 10/03/2017 16:00

Today, my coworker and I were swamped with coffee orders. I told him I would "take care of the blacks", and a customer who only heard that sentence screamed at me for several minutes about racism. FML

I agree, your life sucks 5 999

You deserved it 589

The customer is always an ass

By Anonymous - 06/12/2012 23:50 - Australia - Sydney

Today, I was yelled at by a customer, who was upset over having waited twenty minutes for a waiter to come take her order. Maybe it would be understandable, if she was sitting in an actual restaurant, and not a serve-yourself coffee house. FML

I agree, your life sucks 27 391

You deserved it 1 624

By Anonymous - 19/04/2018 01:30

Today, at work, a customer ordered a caramel latte with no caramel. I made a regular latte after explaining that’s what it was. He got angry and threw it at me. I got fired for insulting his intelligence. FML

I agree, your life sucks 4 971

You deserved it 301

I don't get paid enough for this shit

By Anonymous - This FML is from back in 2011 but it's good stuff - United States

Today, I was yelled at by a customer because we didn't have any ketchup packets. I work in a coffee shop. FML

I agree, your life sucks 31 428

You deserved it 2 523

By Anonymous - 24/10/2015 03:06 - United States - Tyler

Today, a customer at my coffee shop bitched me out because we don't sell cranberry juice. FML

I agree, your life sucks 22 842

You deserved it 1 778

By Anonymous - 10/12/2015 05:29 - Australia - Perth

Today, while working as a barista, a customer asked me for "gluten free milk". When I told her that most milk is gluten free, she flew into a fit of rage and cussed me out for being a "cheeky bitch". My manager then lectured me about not being "patronising" to customers. FML

I agree, your life sucks 22 671

You deserved it 2 718

gremlin_bros 19

Monday 5 August 2013 5:30

Gee coffee that tastes like coffee who would have thunk it lol

amDes 11

Monday 5 August 2013 5:32

Tell her to stay away from anything that says "coffee" in it title if she hates it so god damn much.

Comments

AssassinBug 15

Sunday 3 November 2013 16:55

What?

fictionaldiary 11

Sunday 11 May 2014 3:46

You do realize that iced coffee isn't supposed to be coffee that is iced, right? Who the hell trained you?

KarKitty_Vantas 6

Monday 27 April 2015 23:52

Do you work at McDonald's

KarKitty_Vantas 6

Monday 27 April 2015 23:55

KARKITTY!!!!!

fantasyworld 37

Tuesday 19 May 2015 21:17

Whoever coined the phrase "the customer is always right" obviously didn't work in customer service.

LyricaSilvan 29

Tuesday 15 December 2015 0:04

Does this woman also complain about rain being wet?

haphazardly 15

Wednesday 13 April 2016 17:30

I don't care if I get fired, if I work where I have to deal with people like this I will make them feel AWFUL about how they are a disgrace to humanity.