Work: Today, a customer screamed at me, because her iced coffee tasted...

By Neanderthals walk among us - 04/08/2013 19:09 - Hungary - Budapest

Today, a customer screamed at me, because her iced coffee tasted exactly like coffee, and she hates coffee. Sadly, this isn't even the most insane person I've had to deal with at this job. FML

I agree, your life sucks 51 575

You deserved it 3 154

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Same thing different taste

By localbarista - 03/08/2011 23:46 - United States

Today, a customer threw his cup of coffee at me screaming that it wasn't hot enough. Well, maybe it wasn't hot enough for him, but it was sure hot enough to burn me. FML

I agree, your life sucks 39 381

You deserved it 2 432

By Anonymous - 05/04/2013 16:26 - United States

Today, while working the drive-through, a woman ordered a large coffee with four creams. I handed her the coffee, and she took a sip. She then hurled it at me, screaming, "I said four creams, not five!" and sped off, leaving me drenched in hot coffee. FML

I agree, your life sucks 41 991

You deserved it 3 034

By I hate my job - 08/06/2013 22:20 - United States

Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML

I agree, your life sucks 56 917

You deserved it 4 310

Get on with it

By Anonymous - 07/04/2014 00:20 - Australia - Spearwood

Today, at the café I work at, I was yelled at by a woman because the drinks and food she ordered were "taking too long". Before I had the chance to get a word in, she stormed out and said she would never come back. I didn't get the chance to inform her that she hadn't ordered yet. FML

I agree, your life sucks 47 978

You deserved it 3 554

By UFVKNP - 10/03/2017 16:00

Today, my coworker and I were swamped with coffee orders. I told him I would "take care of the blacks", and a customer who only heard that sentence screamed at me for several minutes about racism. FML

I agree, your life sucks 5 999

You deserved it 589

The customer is always an ass

By Anonymous - 06/12/2012 23:50 - Australia - Sydney

Today, I was yelled at by a customer, who was upset over having waited twenty minutes for a waiter to come take her order. Maybe it would be understandable, if she was sitting in an actual restaurant, and not a serve-yourself coffee house. FML

I agree, your life sucks 27 391

You deserved it 1 624

By Anonymous - 19/04/2018 01:30

Today, at work, a customer ordered a caramel latte with no caramel. I made a regular latte after explaining that’s what it was. He got angry and threw it at me. I got fired for insulting his intelligence. FML

I agree, your life sucks 4 971

You deserved it 301

I don't get paid enough for this shit

By Anonymous - This FML is from back in 2011 but it's good stuff - United States

Today, I was yelled at by a customer because we didn't have any ketchup packets. I work in a coffee shop. FML

I agree, your life sucks 31 428

You deserved it 2 523

By Anonymous - 24/10/2015 03:06 - United States - Tyler

Today, a customer at my coffee shop bitched me out because we don't sell cranberry juice. FML

I agree, your life sucks 22 842

You deserved it 1 778

By Anonymous - 10/12/2015 05:29 - Australia - Perth

Today, while working as a barista, a customer asked me for "gluten free milk". When I told her that most milk is gluten free, she flew into a fit of rage and cussed me out for being a "cheeky bitch". My manager then lectured me about not being "patronising" to customers. FML

I agree, your life sucks 22 671

You deserved it 2 718

gremlin_bros 19

Monday 5 August 2013 5:30

Gee coffee that tastes like coffee who would have thunk it lol

amDes 11

Monday 5 August 2013 5:32

Tell her to stay away from anything that says "coffee" in it title if she hates it so god damn much.

Comments

Wh8fdhei 4

Monday 5 August 2013 11:49

I went to a coffee shop and was given the wrong iced coffee. When I complained she stared at me like I was talking a foreign language and just gave me the same thing but almost pure coffee. No one could have drunk that!

lerenard_fml 5

Monday 5 August 2013 18:03

No one could have drank a regular ice coffee that wasn't loaded full of sugar and artificial flavor? You're taking your coffee from zero calories to four hundred instantly.

laden_swallow09 34

Monday 5 August 2013 15:07

Do tell us more!

Lilxpie 18

Monday 5 August 2013 15:36

"Hmm... I don't like coffee, but an iced coffee is completely different." Sorry, anyways she should have gotten an iced chocolate or something else without coffee. It's not your fault OP.

coldstar 15

Monday 5 August 2013 15:44

FYL OP. As someone above said, respect to you and all who work in customer service type jobs. I doubt I could do it for more than a week without going completely mad.

Kazeran 9

Monday 5 August 2013 18:33

Oh a post from Hungary :D Rare sight.

LowExpectations 30

Monday 5 August 2013 18:46

The service industry simply doesn't pay enough for what you have to deal with.

EmsyyyRose13 24

Monday 5 August 2013 19:07

What did she expect it to taste like?

sugarbaby9908 20

Monday 5 August 2013 19:38

Shoulda said, "Iced COFFEE" will taste like coffee!

sakura3191 8

Monday 5 August 2013 19:38

Reminds me of my ex-roommate. She didn't know how to make homemade iced coffee, and was very confused when I explained that its literally a cup full of ice and coffee with whatever else you typically add to your own coffee. Kept asking if I was sure about it too. -.-