Work: Today, at work, a customer came in and ordered a "Butterbeer...

By I hate my job - 08/06/2013 22:20 - United States

Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML

I agree, your life sucks 56 918

You deserved it 4 310

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Same thing different taste

By Anonymous - 19/04/2018 01:30

Today, at work, a customer ordered a caramel latte with no caramel. I made a regular latte after explaining that’s what it was. He got angry and threw it at me. I got fired for insulting his intelligence. FML

I agree, your life sucks 4 972

You deserved it 301

By Anonymous - 10/12/2015 05:29 - Australia - Perth

Today, while working as a barista, a customer asked me for "gluten free milk". When I told her that most milk is gluten free, she flew into a fit of rage and cussed me out for being a "cheeky bitch". My manager then lectured me about not being "patronising" to customers. FML

I agree, your life sucks 22 672

You deserved it 2 718

Get on with it

By Anonymous - 07/04/2014 00:20 - Australia - Spearwood

Today, at the café I work at, I was yelled at by a woman because the drinks and food she ordered were "taking too long". Before I had the chance to get a word in, she stormed out and said she would never come back. I didn't get the chance to inform her that she hadn't ordered yet. FML

I agree, your life sucks 47 978

You deserved it 3 554

By Neanderthals walk among us - 04/08/2013 19:09 - Hungary - Budapest

Today, a customer screamed at me, because her iced coffee tasted exactly like coffee, and she hates coffee. Sadly, this isn't even the most insane person I've had to deal with at this job. FML

I agree, your life sucks 51 576

You deserved it 3 154

By waitress - 12/04/2009 02:07 - United States

Today, I was waitressing when a man sat at my table with soda from somewhere else. Drinks are half the profit for restaurants. There is a strict policy that you have to charge for carry-in drinks. I told him this, he yelled at me so I told him I was doing my job. I got fired, for doing my job. FML

I agree, your life sucks 58 647

You deserved it 4 276

By iskiel - 26/10/2014 05:53 - Australia - Melbourne

Today, I was shopping at my workplace, out of uniform, with my husband. A customer recognised me and wanted me to serve him, but I couldn't since we can be fired for doing so while off-duty. He complained to my manager, who wasted no time publicly bitching me out. FML

I agree, your life sucks 38 276

You deserved it 2 665

Having a normal one

By Barista - 05/07/2009 05:21 - United States

Today, at work, a woman came up to the counter and asked if we made sweet and sour chicken. Before I could answer, she gave me a really long recipe and said, "I expect to see this on the menu next time I come in, or I will complain to the manager about your lousy work ethic." I work at Starbucks. FML

I agree, your life sucks 75 744

You deserved it 4 170

I want what I want

By cydia123 - 10/05/2019 06:00

Today, my boss threatened to fire me. Why? An old lady spent 30 minutes looking at our menu before asking for "cottage pie." After telling her that it wasn't an item on the menu, she spent another 20 minutes deciding. She then asked for several more items we didn't have, then complained to my boss. FML

I agree, your life sucks 2 398

You deserved it 114

Weird questions

By Lola Smith - 03/11/2020 11:02

Today, a customer asked me if we serve spaghetti. She then asked for a manager because I was giving her a weird look, laughing softly when telling her yes, and apparently making her feel stupid. My manager wrote me up. I work at the Old Spaghetti Factory. FML

I agree, your life sucks 1 230

You deserved it 214

I WAS RIGHT!

By goddamn idiot! - 14/06/2022 07:00 - United States

Today, I was sent home for refusing to sign a write up at my restaurant. A customer insisted that she doesn’t drink soda so she’d like a ginger ale. I calmly explained to her that ginger ale is in fact soda. She told management I was being condescending and rude, because she didn’t believe me. FML

I agree, your life sucks 1 503

You deserved it 295

newburton13 26

Sunday 9 June 2013 2:50

I'll take a polyjuice potion and a blueberry muffin.

notjanedoe 27

Sunday 9 June 2013 2:53

You're such a muggle. The secret menu is only visible to wizards and witches.

Comments

anfranken93 2

Sunday 9 June 2013 3:38

Um.....you know there really is a such thing on the secret menu right? Go ask your manager.

smilelynzi 5

Tuesday 11 June 2013 3:09

Um you know the "secret menu" was made up by people and these drinks are just random creations and not starbucks approved names right?? I am a manager... Don't talk to us like we're the idiots.

suxs4ulol 22

Sunday 9 June 2013 3:39

I've always been scared to order off of 'secret menus' because something like this might happen.

924halle 8

Sunday 9 June 2013 22:00

Don't be scared, just don't act crazy like this lady! They likely won't know how to make what you order, but if you just make sure you know the recipe beforehand then they'll make whatever you want. They're really easy recipes too and they spell it out for you if you google them

Whatapuffchild 23

Sunday 9 June 2013 3:44

aw man that sucka OP..hope youre boss understood the situation

xZombieCandyx 11

Sunday 9 June 2013 4:00

Actually Starbucks does have a secret menu, sometimes as the customer you just have to explain what goes in it. The woman had no reason to overreact though.

xZombieCandyx 11

Sunday 9 June 2013 4:03

Of course i just realized i assumed you work at Starbucks lol otherwise the woman could just be crazy. In and Out burger is another place with a secret menu ;)

Dallasluver19 14

Sunday 9 June 2013 4:06

I know how you feel. I work at Starbucks too, and ******* idiots ask for the stupid secret menu all the time. You have to give us the damn recipe in order for us to serve it to you.

JaneChemi_fml 21

Sunday 9 June 2013 4:07

there is a secret menu. but you don't order a snickers frapp. you order a regular frapp to use as a base and add syrups and toppings. you can thank pintrest for that

Dodopy 14

Sunday 9 June 2013 4:07

So. You work at Starbucks.

AmyLee_Davis 5

Sunday 9 June 2013 4:14

Someone needs to put a confundus charm on this muggle before he learns our secret ways!!

mandacleary 14

Sunday 9 June 2013 4:22

i work at mcdonalds and this lady did that to me too. I think they make stuff up so that they can complain when we say we dony have it and get free stuff.