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Top comments
Comments
Must be Home Depot
Secret Shoppers are stupid. More than once they completely lied about me when I was at my old job. And another time a customer told my boss I was sitting down on my phone when she came in. I may have been sitting down but that was because I worked seven hours with no break and my feet were killing me, and I was never on my phone.
There are some secret shoppers who are, most certaintly, crooked. But most of them do their job correctly. I've only ever seen 3 of them. I got good reports and 2 of them got me a pay raise. Moral of the story, if you're doing your job correctly, then you have nothing to worry about. And if you come in contact with a crooked secret shopper, there ARE ways to fight it! Just always do your best! :)
When I worked in retail we always knew who the secret shoppers were and word spread through the store like wildfire. The problem with this was that we all had to stop and kiss that person's ass so that we wouldn't get written up, so we'd be in the middle of a huge sale with a line a mile long and one sales person was tied up giving the SS a guided tour of the department while we were down a person on the register. Every time an SS came into the store, we lost money because someone always had to drop actual work to deal with a pretend shopper's fake sale, while the real customers went unattended to or had to wait so long in line that they put their items down and left in disgust. The worst part was, the secret shoppers would get their asses kissed all day by everyone and still lie and say someone was rude because they thought they had to rip someone to prove they were doing their job.
Sounds like Marshall's.
Secret shoppers suck dude...I feel ya
Keywords
No good deed goes unpunished.
That's why I always carry a little notepad and a pen when I go to a store, look around furtively and mumble into my lapel. They think I'm a secret shopper and treat me like a king.