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Top comments
Comments
In all honesty I'm surprised the man yelled at you. Like your wife just shit her pants and instead of getting her home you go into the store to yell at someone for no reason. Poor woman must have been so embarrassed.
I've worked in retail and call centers, and sadly, it doesn't surprise me that the man felt it necessary to yell at the OP. It seems like a lot of people expect workers to be psychic, and are irrationally angry when they find that we're not.
NOT your fault! Old people sometimes forget we don't read minds. then they say we act entitled and mean when it's more often them who are acting up :(
Keywords
I think we all know what kind of situation this is.
In the time they spent standing outside your shop, they probably could have found a bathroom. Not your fault, especially since you didn't know and you weren't supposed to be open anyway. I do feel bad for the lady though.