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Same thing different taste
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Panic! At the Costco
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Hmmmmm, appears to have been a user ID 10 T error........
I hope you told the client that the problem was PEBCAC. Problem Exists Between Computer And Chair
When I was an intern as IT, you would not believe some of the stuff I saw. One guy put magnets of the outside of his tower.
Well, to be honest, those refrigerator magnets normally are nowhere near powerful enough to do any damage to computer hardware...
That is one dumb person. I'm losing a bit of faith in humanity day by day.
FYL, but it kinda does sound like you're company's service is somewhat under par, for them not to be able to diagnose this simple printer problem over the phone..
Keywords
Some people....
Make sure you charge him extra