Eww why would someone want a used fleshlight?!

So you shop with your fleshlight....? Romantic

Nope customers are usually wrong and even when you tell them your exchange/refund policy they say they should be an exception. If everyone was an exception why do we have a policy?

#32: Read Kant's explanation of the Categorial Imperative; it will answer your question.

exactly if I buy something and it does not work I want a refund!

The kind of place that wants to stay in business. If its defective that's one thing but if you bought it and decided you don't like it as well as you thought you would but you still used it no you don't deserve your money back.

Actually, refunding everything will get you more customers. Nordstroms will refund anything, no questions asked. They gave a lady a refund for tires once...and they don't even sell tires. But ask anyone who shops there and they'll tell you it's one of the best places to shop and they hands down have the best customer service of anyone. They're pretty dang good at making money too so it obviously works.

Would someone care to explain why the thumbs down? Oh I forgot, logic and intelligence are rare around here.

Anthropologie does the same thing, they'll even refund it if the clothing has obviously been worn, washed, and beat the hell and back again. Just because some stores do it doesn't mean it's a good business practice. Besides, both Nordstrom and Anthropologie are really high-end, expensive stores. They are also part of conglomerates and own SEVERAL different store names (Anthropologie, I'm pretty sure, is under the same company as American Apperal and Urban Outfitters.) It's not like they have to worry about customers when they have other stores that cater to teeenboppers with mommy and daddy's credit cards.

That just blew a fuse in my head. You now have bad karma.