By fritzile - 10/01/2016 23:53 - United States - Chandler
Same thing different taste
Customer service
By breadcrumb - This FML is from back in 2015 but it's good stuff - United States - Kansas City
By Anonymous - 25/04/2011 22:38 - United States
Please leave
By bakingwomannnnnnnn - 20/11/2013 07:59 - United States - Redding
Are you OK, hun?
By Lillian - 25/12/2020 01:58 - United States
The customer is always a dong
By Obviously works everywhere - 20/09/2017 23:15
By okay - 22/07/2015 04:58 - United States - Woodstock
By retail hell - 12/07/2015 13:11 - United States - Waterbury
Tipped off
By Anonymous - 30/09/2014 23:42 - United States - Richmond
Let it out
By MrTandy - 16/09/2011 02:38 - United States
By Anonymous - 20/01/2016 15:32 - United States - San Francisco
Top comments
Comments
I hate it when something gets discontinued and customers are all "I've bought it here before!!! Go check at the back!!" Like no, I won't be checking out back for something we don't sell. Feeling your pain, OP!
Let him complain man... Let your manager have a good laugh too.
Op obviously it's your job to see to it that every client gets exactly what he wants, no matter what it is. If you aren't able to provide every random customer with every random wish they have, you are not doing your job correctly! I hope the sarcasm was obvious & seriously **** that person.
Tell him it is a "naan"-issue.
The more I read this FML, the more annoyed I become. Shall I strangle him for you? Please?
I feel your pain OP. I used to work in a grocery store bakery and people were savage. One of my favourites was the guy who screamed, "NO YOU'RE WRONG! YOU DON'T KNOW WHAT YOU'RE TALKING ABOUT!!" When I told him our square cinnamon buns were the same thing as our round ones, just different shapes. I worked there for four years and I still get flashbacks. *shudders*
Gotta to love retail. Everything is your fault. Price is wrong, cashiers fault.
I once had a customer report me to the head office for explaining to him that a particular book was no longer on the front table because it had been out for over 2 weeks. My general manager wrote me up.
Why?
Don't tell them your name. That's what I use to do when I worked in a grocery store. I would ask them their name. It would piss them off. Haha!
Don't most places require a nam Tag of some sort? Also asking them for their name.. Why? Shouldn't encourage escalation imo
Obviously you never worked in retail. Half the customers can't read. And half the managers don't care what goes on.
Also might I add op stated that the customer asked for their name. Validating my point.
Keywords


Because you've been stalking the customer and got the job there specifically to get their favorite bread discontinued you evil criminal master mind you*sarcasm font*
In the customers eyes, you're always the one at fault(You control everything obviously). You just gotta ignore them honestly, hopefully the complaint wont be taken seriously. I've met dozens of these intelligent human beings myself.