This FML really needs more information. I would like to know exactly what the customers were hating OP for.

Try being a bank auditor! Following the rules is a major plus there! They also get paid good money. If I could sit still long enough I would, but that's not one of my strong suits.

Hard to tell if this is a FML or you were actually being a jobsworth and deserved it.

You should be able to reverse that that shows diligence...

That is horrible, you should sue.

I can see that happening. In my last store we had people complain that we were too nice! Well I guess some people want crap customer service? sorry OP

What a weird company. Company rules are made to be followed. Glad you are out of there.

So you were fired for doing your job too well?

Haters gonna hate

jesus, you must work in insurance