Work and Customers: You get what you paid for

You get what you paid for

By María González - 19/05/2023 03:00 - Spain - Madrid

Today, while I was at work as a receptionist in a hotel in Spain, an entitled woman was pissed because her reservation didn't have breakfast included. I'd offered her three times the option to add it. She declined because she had to pay for it. She was pissed that she had to pay to include the breakfast in her reservation. FML

I agree, your life sucks 729

You deserved it 97

Winter: Snow and Funny News
Snuggle up and laugh with our winter stories, where snow isn't the only thing sliding around! More…

Previous FML Next FML

Same thing different taste

I just work here, lady

By WhoAreThesePeople - 05/04/2022 22:00

Today, I was working a concert ticket booth. A lady gave me her ticket, I punched it, and told her to enjoy the show. She asked for the “hotel.” Apparently, she thought that the concert ticket cost included a hotel stay, since she traveled from out of state. She cussed me out and had to be escorted out. FML

I agree, your life sucks 1 330

You deserved it 76

By WellFineThen - 17/04/2017 05:00 - United States - Cedar Falls

Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML

I agree, your life sucks 4 989

You deserved it 281

Customers from hell

By hexphoenix - 07/04/2015 00:58 - United States - San Francisco

Today, while at my job, a couple became angry with me because I charged them for an extra ranch they'd ordered, as I'm supposed to. When I explained how it says in the menu how any additional sauces are an extra charge, she said nastily, "That's okay, we'll just take it out of your tip". FML

I agree, your life sucks 34 430

You deserved it 2 694

By pizza girl - 30/08/2013 04:33 - United States - Nettleton

Today, a lady cussed me out for not bringing her salad and pizza to her table. She then wanted her money back. I work at a buffet; a self-serve buffet. FML

I agree, your life sucks 49 971

You deserved it 2 809

By perfect - 04/02/2013 20:47 - Canada - Whitby

Today, my boyfriend and I arrived at our pre-paid hotel for a romantic evening. When we went to sign in, they had no reservation for us, however they did yesterday. The payment is non-refundable. FML

I agree, your life sucks 32 830

You deserved it 6 082

By jackzz - 09/04/2015 07:55 - Vietnam - Hanoi

Today, at the restaurant I work at, my own mom refused to give a tip and complained to my boss. FML

I agree, your life sucks 34 937

You deserved it 3 586

By Anonymous - 03/06/2019 12:07

Today, while working as a waitress, an attractive woman sat at one of my tables. When she paid, I decided to be bold and write my number and "Call me" on her receipt. She put in a complaint to my manager. FML

I agree, your life sucks 819

You deserved it 3 566

By Anonymous - 03/07/2018 15:00

Today, I was verbally harassed by a customer because I wouldn’t give her special treatment after her meal was incorrect. I offered her a refund and a coupon for a free meal, which she refused before calling me a stupid kid who wouldn’t do anything to help her. FML

I agree, your life sucks 3 599

You deserved it 233

Get on with it

By Anonymous - 07/04/2014 00:20 - Australia - Spearwood

Today, at the café I work at, I was yelled at by a woman because the drinks and food she ordered were "taking too long". Before I had the chance to get a word in, she stormed out and said she would never come back. I didn't get the chance to inform her that she hadn't ordered yet. FML

I agree, your life sucks 47 978

You deserved it 3 554

By Gray_Kitty - 17/09/2016 19:34 - United States - Omaha

Today, a woman came in to order lunch. She ordered a sandwich then asked for me to configure it precisely to her complicated desires. This took a whole 5 minutes, during the lunch rush. When I told her the cost, she decided it was too expensive and cancelled her order. FML

I agree, your life sucks 11 733

You deserved it 780

Anderling 32

Friday 19 May 2023 9:48

Some people are just completely incapable of conceptualizing that you personally as the front desk attendant do not have any kind of influence on company policy.

tiptoppc 19

Saturday 20 May 2023 19:14

Sorry, Americans are entitled asshats. In the US, many hotels include a breakfast complimentary, which may amount to basic staples (waffles, cereal, juice, etc…) and some Americuntz can’t seem to understand different countries have different standards/practices, etc… and demand americana treatment around the world. Our country is screwed with idiots and corrupt cheeto gasbags.

Comments

Anderling 32

Friday 19 May 2023 9:48

Some people are just completely incapable of conceptualizing that you personally as the front desk attendant do not have any kind of influence on company policy.

RichardPencil 30

Friday 19 May 2023 13:47

It's more than likely that she feels "entitled" to free breakfast because that's how she chose your hotel in the first place. Are you sure your scumbag management didn't lie on the hotel websites with phony offers of free breakfast?