Change the locks
By Ozzie - 29/09/2017 19:00 - Australia - Perth
By Ozzie - 29/09/2017 19:00 - Australia - Perth
By computerguy - 22/01/2011 01:15 - Canada
By allwaysbuggedinheaven - 07/07/2009 12:16 - United States
By tsunami - 10/09/2018 03:30
By AngrySon - 29/09/2011 01:12 - United States
By Anonymous - 29/11/2022 20:00 - United States - Cecil
By Anonymous - 09/01/2011 11:38 - Australia
By bahhumbug - 21/12/2015 18:25 - United States - Seattle
By mando - 06/10/2011 15:14 - Australia
By Hi-Tech - 03/03/2015 15:34 - Europe
By SwingingGallows - 15/07/2016 15:43
You don't need the packaging! Under Australian Consumer law you are entitled to a repair, replacement, or refund if you are sold a faulty product, and you do NOT have to return a product in its original packaging. https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund
Agreed. Regular return procedures apply to regular quality items. If it is defective, it doesn't matter if you no longer have the packaging, or if the item is something you would normally not be able to return. I once got my money back for an item from a store whose policy is 'no exchanges, no refunds, all sales final'. They told me they were doing it 'as a favour', but the truth is they are legally obligated to refund defective merchandise regardless of their policy.
Change the locks? Ask for your keys back?
So? Invest 30 bucks and change the locks!!!
Next time, do your own cleaning. If your mum is 81, then you're at least in your 50s? But if you have a valid reason to not do your cleaning then I apologise.
why does she even have a key to your place? get it back from her and tell her she cant come over unless you're home. simple.
lock yiur door take away her key. solves future problems
$1700 for what amounts to, what, probably 40-50 years of free cleaning. That's less than a dollar a week. You're getting off cheap. She's 81. She won't be around much longer. Change your locks if you like but be polite about it. Also keep in mind if you hire a cleaning service they're also likely to throw away bulky packaging items if you ding specify to keep them.
Keywords
Get smart. Go buy another one. Take the packaging from that one, Return the defective one in the new packaging with the new receipt angrily demanding your money back for selling such crap for that amount of money. Problem solved.
Change you locks! Make sure your mom never gets in again without your being there. While I sympathize with the loss to OP - This was entirely preventable had he established boundaries a long time ago.